Director, Channel Programs & Partner Enablement

Kong; San Francisco (CA); On-site; USD 220,000 - 300,000; Full time

Job summary

Kong is seeking a Director-level leader to design, build, and scale our partner programs and channel enablement initiatives in a dynamic tech environment. You will own the partner portal, collateral, onboarding tools, and governance in partnership with Marketing, IT, Legal, and Finance.

You will lead a cross-functional team, drive program adoption, and report on data-driven outcomes while traveling as required by policy.

Qualifications

• Prior leadership experience appropriate to a director-level role at Kong.
• Experience building and running partner programs, channel enablement, and channel development.
• Thrives in a fast-paced, ever-changing environment.
• Excellent written and verbal communication and presentation skills.
• Strong interpersonal skills and ability to influence cross-functionally.
• Ability to travel per travel policy.

Responsibilities

• Design, build, and manage partner programs for Kong's channel business.
• Develop partner program collateral, onboarding tools, and communications.
• Develop the partner portal using Salesforce (SFDC) and PRM.
• Oversee partner portal engagement: lead registration, opportunity tracking, commissions.
• Collaborate with Channel Ops/IT on channel strategy, data, workflows, and governance.
• Design the Channel Enablement certification and badge model; train cross-functional teams.
• Manage partner agreements and contracting with Legal.
• Communicate channel programs and updates internally to drive alignment.
• Work cross-functionally with Marketing, Product, Legal, and Finance to grow programs.
• Solicit partner feedback and implement changes (Councils).
• Build a team to manage programs, enablement, portal, communications, and MDF/incentives.

Skills

Leadership experience

Channel programs

Cross-functional collaboration

Communication skills

Strategic thinking

Job description

Kong is seeking a Director-level leader to design, build, and scale our partner programs and channel enablement initiatives in a dynamic tech environment. You will own the partner portal, collateral, onboarding tools, and governance in partnership with Marketing, IT, Legal, and Finance.

You will lead a cross-functional team, drive program adoption, and report on data-driven outcomes while traveling as required by policy.