Channel Programs Architect

Kong; Sacramento (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, is seeking a Channel Program Manager to design, launch, and manage partner programs and portals. You will work across Sales, Marketing, Finance, Enablement, and technical teams to deliver measurable partner benefits and drive revenue growth.

You will gather requirements, design program guides, and establish clear engagement policies while coordinating communications through the channel portal and other channels.

Qualifications

• Bachelor's degree with demonstrated progressive experience in channel programs.
• Experience building and managing a partner program in the enterprise software space.
• Excellent communication, analytical, and organizational skills.
• Execution- and revenue-focused.
• Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams.
• Successfully designed, built, and managed partner portals.

Responsibilities

• Collaborate across Channels & Alliances teams to gather requirements for programs.
• Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program.
• Design program guides that detail requirements and benefits, terms and conditions, etc.
• Design, build, and launch the partner portal.
• Manage all communications to the channel via the portal, newsletters, and social channels.
• Design and launch field/channel rules of engagement.
• Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.
• Collect and manage feedback from channel partners into the ongoing roadmap for the channel program.
• Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners.
• Document policies and processes to support all aspects of the program and enable global execution.
• Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field.
• Partner closely with peers in Marketing and Sales Operations.

Skills

Communication

Analytical

Organizational skills

Execution focus

Project management

Education

Bachelor's degree

Tools

Partner portals

Program design tools

Job description

Kong Inc., the AI Connectivity Company, is seeking a Channel Program Manager to design, launch, and manage partner programs and portals. You will work across Sales, Marketing, Finance, Enablement, and technical teams to deliver measurable partner benefits and drive revenue growth.

You will gather requirements, design program guides, and establish clear engagement policies while coordinating communications through the channel portal and other channels.