Channel Program Manager

Kong; California; On-site; USD 120,000 - 180,000; Full time

Job summary

Kong Inc. in California seeks a Channel Program Manager to design, launch, and govern partner programs across channels and alliances. You will build program guides, MDF, reseller, services, and deal registration programs, and own the partner portal, communications, and field enablement.

You will collaborate with Sales, Marketing, Finance, Enablement, and technical teams to deliver measurable partner benefits, track metrics, and drive quarterly compliance with the field.

Qualifications

• Bachelor's degree with demonstrated progressive experience in channel programs.
• Experience building and managing a partner program in the enterprise software space.
• Excellent communication, analytical, and organizational skills.
• Execution- and revenue-focused; strong project and program management; ability to manage virtual teams.
• Successfully designed, built, and managed partner portals.

Responsibilities

• Collaborate across Channels & Alliances teams to gather requirements for programs.
• Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program.
• Design program guides that detail requirements and benefits, terms and conditions, etc.
• Design, build, and launch the partner portal.
• Manage all communications to the channel via the portal, newsletters, and social channels.
• Design and launch field/channel rules of engagement.
• Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.
• Collect and manage feedback from channel partners into the ongoing roadmap for the channel program.
• Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners.
• Document policies and processes to support all aspects of the program and enable global execution.
• Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field.
• Partner closely with peers in Marketing and Sales Operations.

Skills

Communication

Analytical

Organizational

Education

Bachelor's degree

Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Channel Program Manager Responsibilities

• Collaborate across Channels & Alliances teams to gather requirements for programs

• Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program

• Design program guides that detail requirements and benefits, terms and conditions, etc.

• Design, build, and launch the partner portal

• Manage all communications to the channel via the portal, newsletters, and social channels

• Design and launch field/channel rules of engagement

• Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.

• Collect and manage feedback from channel partners into the ongoing roadmap for the channel program

• Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners

• Document policies and processes to support all aspects of the program and enable global execution

• Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field

• Partner closely with peers in Marketing and Sales Operations

Channel Program Manager Requirements

• Bachelor's degree with demonstrated progressive experience in channel programs

• Experience building and managing a partner program in the enterprise software space

• Excellent communication, analytical, and organizational skills

• Execution- and revenue-focused

• Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams

• Successfully designed, built, and managed partner portals

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com.