DIRECTOR - CENTRAL BUSINESS OFFICE

Streamwood Behavioral Healthcare System; Streamwood (IL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical/Dental/Vision

401(K) with company match

Career development opportunities

Job summary

Streamwood Behavioral Healthcare System (SBHS) seeks an experienced Director for the Illinois Business Center to oversee billing, collections, admissions, and data processing across multiple facilities. The role partners with executive leadership to deliver performance reporting and strategic initiatives.

You will supervise team leads and staff, drive revenue capture, and ensure timely cash collection, while maintaining compliance with complex payer contracts and government programs.

Qualifications

• Bachelor’s degree is required, preferably in business, health care administration, or related field.
• Minimum of ten (10) years supervisory experience in accounts receivable and business office functions, including experience with insurance companies.
• Previous work in a hospital business office or UR experience preferred.
• Demonstrates understanding of patient accounting principles in managing large volume, accounts receivable in a health care related field.

Responsibilities

• Monitors and adjust the flow of work and account assignments to ensure timely billing and collections.
• Develops comprehensive plans to manage multiple tasks across facilities.
• Identifies areas for improvement within revenue cycle operations.
• Monitors and analyzes reports daily for operational success of the business office.
• Evaluates registration, insurance verification and cash posting to ensure data integrity.
• Facilitates reduction of bad debt and ensures compliance with payer contracts.

Skills

Leadership

Accounts Receivable

Data Analysis

Education

Bachelor’s degree in business or health care administration

Tools

PowerPoint

Zoom

Microsoft Teams

Job description

Responsibilities

Full-Time The Illinois Business Center (CBO) Is Responsible For The Billing And Collection Of Patient Revenues Generated From Assigned Behavioral Health Facilities. The CBO Director Oversees The Operations Of Business Office Functions Across Multiple Facilities Within The Designated Market. Supervises The Team Leads, Market Floaters And Any Other Staff Assigned To Ensure Consistency And Efficiency In Patient Accounting, Billing, Collections, Admissions, And Data Processing Across Designated Market. Will Serve As a Key Liaison Between Facility-level Operations And Executive Leadership In Providing Regular Updates And Performance, Challenges, And Strategic Initiatives. Responsibilities Include But Are Not Limited To:

Director – Illinois Business Center

Full-Time The Illinois Business Center (CBO) Is Responsible For The Billing And Collection Of Patient Revenues Generated From Assigned Behavioral Health Facilities. The CBO Director Oversees The Operations Of Business Office Functions Across Multiple Facilities Within The Designated Market. Supervises The Team Leads, Market Floaters And Any Other Staff Assigned To Ensure Consistency And Efficiency In Patient Accounting, Billing, Collections, Admissions, And Data Processing Across Designated Market. Will Serve As a Key Liaison Between Facility-level Operations And Executive Leadership In Providing Regular Updates And Performance, Challenges, And Strategic Initiatives. Responsibilities Include But Are Not Limited To:

• Monitors and adjust the flow of work and account assignments to ensure billing, collection and account follow up occurs timely and within company established guidelines.
• Skilled in developing comprehensive plans to manage multiple tasks simultaneously across various facilities
• Demonstrates a strong initiative to identify areas for improvement within revenue cycle operations
• Monitors and analyzes reports daily for the operational success of the business office.
• Evaluates registration, insurance verification and cash posting to determine the integrity of data input.
• Facilitates the reduction of bad debt.
• Demonstrates strong of understanding all third party payer contracts including governmental agencies.
• Completes weekly/monthly reporting to management, as required.
• Utilizes data analysis to identify trends and areas for improvement within revenue processes
• Identifies opportunities to increase revenue capture and reduce operational costs
• Consistently achieves cash collection goal as defined by the organization.
• Works collaboratively with the individual CFO’s for the assigned locations to ensure timely communication of needs, challenges and accomplishments.
• Conducts staff meetings at regular intervals for informative and educational purposes.
• Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Conducts periodic performance appraisals in accordance with company and facility practices.
• Follows Best Practice requirements and is responsible for the education of staff in regard to these requirements.
• Skilled in using presentation tools such as PowerPoint, Zoom, and Microsoft Teams to deliver information.

Benefits Include

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

Streamwood Behavioral Healthcare System (SBHS) is a 178-bed acute care facility located in Streamwood, IL and has been providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of children, adolescents, adults, and their families.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Education: Bachelor’s degree is required, preferably in business, health care administration, or related field.

Experience: Minimum of ten (10) years supervisory experience in accounts receivable and business office functions preferred, including experience with insurance companies and a working knowledge of insurance terms, rates, policies and reimbursement procedures preferred. Previous work in a hospital business office or UR experience preferred.

Skills: Demonstrates understanding of patient accounting principles in managing large volume, accounts receivable in a health care related field.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.