Director, Catering Operations & Event Logistics

The Talent Shop; District Heights (MD); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

The Talent Shop is seeking an accomplished Senior Director of Operations to provide strategic and operational leadership across culinary production, facilities, logistics, fleet, and events. You will translate company priorities into operating plans, budgets, and performance standards while building accountable teams and scalable processes.

You will set multiyear vision, track KPIs, drive safety and compliance, and partner with Culinary, Sales, Events, Finance, HR, and restaurant operations to

Qualifications

• Ten or more years of progressively responsible operations leadership experience in food and beverage, catering, hospitality, commissary, or distribution, including oversight of multiple functions or locations.
• Proven ownership of operating budgets, forecasts, capital planning, and performance metrics, with demonstrated expertise in logistics, fleet management, facilities, purchasing, and vendor management.
• Proven success leading through managers, developing succession pipelines, and influencing executives and cross-functional stakeholders.
• Working knowledge of OSHA requirements and a track record of building accountable, safety-focused, service-oriented teams.
• Strong command of operational systems, data reporting, and process improvement, with exceptional organizational and communication skills.

Responsabilités

• Set multiyear operational vision and annual priorities for catering and commissary operations; own budgets, forecasts, capital priorities, and productivity targets.
• Establish KPIs across service, quality, safety, labor, cost, and event execution; drive corrective action and present results to executive leadership.
• Lead through managers and functional leaders, building leadership capability and succession plans across multiple functions.
• Serve as senior escalation point for complex operational issues and business continuity risks.
• Set operating strategy for events and programming; coordinate production, sales, warehouse, and event teams for aligned logistics.
• Partner with culinary leadership on pack-out execution and workflows to maximize facility space.
• Direct routing, dispatch, scheduling, fleet utilization, maintenance, and compliance; own facilities strategy and vendor management.
• Set sourcing and purchasing strategy for non-food categories; manage vendor performance, contracts, and cost control.
• Maintain OSHA and safety compliance; lead audits, incident reporting, and corrective action plans; oversee data integrity in systems.

Connaissances

Operations leadership

Budgeting & forecasting

Vendor management

Logistics & fleet management

Facilities management

Safety & OSHA knowledge

Data reporting & process improvement

Strategic planning

Cross-functional leadership

Communication skills

Description du poste

The Talent Shop is seeking an accomplished Senior Director of Operations to provide strategic and operational leadership across culinary production, facilities, logistics, fleet, and events. You will translate company priorities into operating plans, budgets, and performance standards while building accountable teams and scalable processes.

You will set multiyear vision, track KPIs, drive safety and compliance, and partner with Culinary, Sales, Events, Finance, HR, and restaurant operations to