Director, Category Merchandise – Appliance

Msupply; Northern (KY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

401k

Job summary

mSupply is a leading North American distributor of repair parts, equipment, and related products serving professionals across the appliance, HVAC, plumbing, and other essential service industries. The Director, Category Merchandise – Appliance will lead the Appliance category strategy across digital and branch channels.

Reporting to the VP of Merchandising, this role owns assortment, pricing, vendor strategy, product experience, and category performance across MyMarcone, mSupply Partner Sites,

Qualifications

• 5+ years of experience in category management, merchandising, product management, or related commercial leadership.

Responsibilities

• Own the Appliance category strategy, including assortment, SKU selection, model coverage, product lifecycle, pricing, and merchandising.

Skills

Category management

Merchandising

Product management

Cross-functional collaboration

Tools

PIM systems

eCommerce platforms

Job description

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position:Director, Category Merchandise – Appliance

Location: REMOTE

Remote Status: Remote

Job Id:4182-mSupply

# of Openings:1

About mSupply

mSupply is a leading North American distributor of repair parts, equipment, and related products serving professionals across the appliance, HVAC, plumbing, commercial kitchen, and other essential service industries. Our business is built

around helping our customers get the right products, right when they need them.

As mSupply continues to evolve, we are building a centralized Merchandising organization designed to bring greater

consistency, scale, and commercial discipline to how we manage our categories. This is an opportunity to help shape that transformation and have a meaningful impact on how customers experience and purchase products across our digital and physical channels.

The Opportunity

The Director, Category Merchandise – Appliance is a strategic, commercially driven leader responsible for the overall strategy and performance of mSupply’s Appliance category. Reporting to the VP of Merchandising, this role will own assortment, pricing, vendor strategy, product experience, and category performance across MyMarcone, mSupply Partner Sites, branch locations, and counter sales channels.

This leader will bring Business Units together around a unified category strategy and connect supplier programs, customer needs, digital merchandising, and branch execution to drive revenue and margin growth.

This is an opportunity for a merchandising leader who enjoys building, influencing, and creating structure in a growing organization — and who wants to help shape the future of category management at mSupply.

What You’ll Do

• Own the Appliance category strategy, including assortment, SKU selection, model coverage, product lifecycle, pricing, and merchandising across appliances, replacement parts, and accessories.
• Drive category revenue, margin, AOV, attachment, and overall commercial performance through data-driven assortment and pricing decisions.
• Build and maintain strong vendor and supplier relationships, including assortment strategy, new product introductions, supplier programs, co-marketing opportunities, and performance management.
• Partner with Finance and Business Unit leadership on pricing, margin optimization, competitive positioning, and category planning.
• Lead the Appliance product experience across digital and physical channels, ensuring consistent assortment presentation, product content, model-based navigation, and customer experience.
• Partner with Data and PIM teams to improve product data quality, taxonomy, SKU enrichment, compatibility information, and overall product readiness.
• Work closely with Marketing, IT, Supply Chain, Sales, and Business Unit leadership to translate category strategy into effective promotions, product launches, inventory plans, and go-to-market initiatives.
• Partner with branch and regional teams to strengthen counter sales execution, local assortment, showroom readiness, and sales team enablement.
• Develop category scorecards and use market, customer, vendor, and business performance insights to identify opportunities and improve results.
• Establish cross-channel strategies that connect digital merchandising with the way trades customers purchase through branches, counters, and online platforms.
• Serve as the subject-matter expert and category voice for Appliance across the organization.

What You’ll Bring

• 5+ years of experience in category management, merchandising, product management, or related commercial leadership, preferably in appliances, HVAC, building products, industrial distribution, or another B2B/trade environment.
• Experience owning a category P&L, revenue target, or significant commercial performance responsibility.
• Strong understanding of assortment planning, pricing strategy, merchandising, vendor management, and product lifecycle management.
• Experience working across both digital and physical/branch sales channels.
• Strong analytical skills and the ability to turn data and market insights into actionable business strategies.
• Experience working with product data, PIM systems, eCommerce platforms, or marketplace environments is a plus.
• Knowledge of appliance products, parts ecosystems, OEM/aftermarket compatibility, and the needs of trade customers is strongly preferred.
• Strong relationship-building, communication, and influencing skills with the ability to work effectively across Business Units and corporate functions.
• A commercially minded, entrepreneurial approach with the ability to build structure, create alignment, and drive change in a growing organization.
• Ability and willingness to travel 25%+ for vendor meetings, trade shows, branch visits, planning sessions, and company events.

Why Join mSupply?

At mSupply, you’ll have the opportunity to build something meaningful. This is more than managing an established category — you’ll help shape a centralized merchandising organization, influence how we serve customers across channels, and establish category strategies that can scale across the business.

You’ll work with leaders across Merchandising, Sales, Marketing, IT, Finance, Supply Chain, and our Business Units while building strong relationships with industry-leading suppliers. Your work will have a direct impact on how customers find, evaluate, and purchase the products they need to keep their businesses running.

If you are a strategic merchandising leader who combines commercial thinking, customer understanding, analytical discipline, and the ability to influence across an organization, we invite you to bring your expertise to mSupply.

Physical Demands & Work Environment

• Prolonged periods of sitting and working on a computer.
• Occasional standing, walking, and moving throughout office or branch environments.
• Ability to travel periodically for vendor meetings, branch visits, trade shows, and company events.
• Ability to lift up to 15–20 pounds occasionally.
• This position may require more than 40 hours per week based on business needs.

What We Offer:

mSupply offers a competitive compensation and benefits package, opportunities for professional growth, and the opportunity to make a meaningful impact within a growing North American organization.

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short- and long-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, colour, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact [e-mail].

Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.

CORPORATE
One City Place, Suite 400
St Louis, MO 63141
[phone]