Director, Campus Scheduling and Event Services - Wittenberg University

Wittenberg University; Springfield (OH); On-site; USD 75,000 - 100,000; Full time

Job summary

Wittenberg University in Springfield, Ohio is seeking a Director, Campus Scheduling & Event Services to provide administrative and logistical support across the campus scheduling system, ensuring events run smoothly. The role leads 25Live administration, oversees the Benham-Pence Student Center and Shouvlin Center, manages 30+ student staff, and coordinates university-wide events and ceremonies.

A bachelor's degree is required, with a master's preferred; 1–3 years of event planning experience

Qualifications

• Bachelor's degree is required; Master's degree in higher education/student affairs is preferred.
• 1–3 years experience with event planning and marketing to a wide variety of constituents is required.
• Experience in a student union or educational setting is preferred.
• Experience as supervisor/manager is required.
• Experience using 25Live or other enterprise scheduling software is preferred.
• Excellent customer service, time management, and communication skills.

Responsibilities

• Serve as primary University administrator for 25Live by Collegenet, scheduling and approving space for meetings and events.
• Identify, train, and assign responsibilities to superuser administrators across campus, monitor the operation of 25Live.
• Liaise with Information Technology and Collegenet to ensure 25Live has latest updates and is used effectively.
• Schedule space in buildings on campus and coordinate staff for setup/tear down.
• Advise clients and facilitate event planning meetings; prepare set-up diagrams and coordinate reservations.
• Oversee the Benham-Pence Student Center and Shouvlin Center operations including 30+ student staff.
• Oversee special events such as Midnight Breakfast, Homecoming, and Commencement.
• Support event managers for other campus-wide events as necessary.

Skills

Customer service

Time management

Communication

Problem solving

Team coordination

Education

Bachelor's degree

Master's degree in higher education/student affairs (preferred)

Tools

25Live

Excel

Publisher

Outlook

PowerPoint

Job description

Director, Campus Scheduling and Event Services

In surveying the grounds of what is now Wittenberg University, the Rev. Ezra Keller, the college's first president and founder, remarked: "This is a lovely spot for a literary institution." Today, that lovely spot encompasses more than 100 acres of rolling hills and hollows in southwestern Ohio, with architecturally distinctive structures that embrace Wittenberg's past and provide a beautiful backdrop to the teaching excellence and Lutheran-affiliated learning environment that has defined Wittenberg University since its founding in 1845. Nationally recognized for accessible professors,engaging classroom experiences, service opportunities, and valued athletics traditions,Wittenberg is home to 1,500 students, 60 majors, minors and special programs,three graduate programs, and 25 varsity sports.

Wittenberg University is committed to providing a comprehensive and competitive employee benefits package that attracts and retains talent to further the university's mission and contributes to the personal and financial well-being of employees and their families. From healthcare to our tuition benefit to vacation and holidays, our goal is to help our employees enjoy happy and healthy lifestyles, while maintaining a good work-life balance.

Job Description:

Wittenberg University is accepting applications for the position of Director, Campus Scheduling & Event Services. The position will provide administrative and logistical support to a variety of clients across the Wittenberg community through management and leadership of the University scheduling system. They will ensure the successful execution of different types of university events, workshops, meetings, classes, and facility spaces. This position is responsible for ensuring that the multitude of details and mechanics required to produce events that are successful through high-quality coordination and management. Additionally, this position provides oversight for the Benham-Pence Student Center. This is a full-time, exempt-level position reporting to the Vice President of Finance and Administration.

Essential functions include but are not limited to:

Serve as primary University administrator for 25Live by Collegenet, scheduling and approving space for meetings and events, effectively using scheduling software to include allowance for set up, staffing and tear down by support services.

Identify, train, and assign responsibilities to superuser administrators across campus, monitor the operation of 25Live, and identify and recommend policy updates and campus wide operation needs.

Liaise as needed with Information Technology and Collegenet (software vendor) to ensure 25Live system has the latest software updates and is utilized by campus users in the most effective way. Contact as necessary to ensure efficient and user-friendly operation.

Act as a liaison when scheduling space in buildings on campus. Work with campus partners to ensure efficient policy implementation, scheduling operations, and set up processes.

Advise clients and facilitate event planning meetings as needed; prepare set-up diagrams, coordinate reservations and utilize the current scheduling systems.

Assist with the enforcement of facility policies and procedures along with customer service initiatives.

Create and manage a University event calendar ensuring effective communication and awareness of campus events.

Lead operations, programming, and student staff of the Benham-Pence Student Center and Shouvlin Center. This includes overseeing 30+ student staff members, serving as a receptionist to visitors, management of the games room and Founders pub, as well as liaising with contracted partners within the building to ensure student-focused operations.

Oversee special University events including but not limited to Midnight Breakfast, Cram Jam, and assist in support for Honors Convocation, Opening Convocation, Homecoming, Family Weekend, Sibs Weekend, Welcome Week, Involvement Fair, and Commencement.

Support event managers for other University-wide events or initiatives as necessary.

• Perform other relevant duties as assigned such as special projects, programs, developmental activities, etc.

Requirements:

Requirements include:

• A bachelor's degree is required. A Master's degree in higher education/student affairs is preferred.
• One to three years experience with event planning and marketing to a wide variety of constituents is required.
• Experience in a student union or educational setting is preferred.
• Experience as supervisor/manager.
• Experience using 25Live or other enterprise scheduling software is preferred.
• Excellent customer service, time management, and communication skills.
• Ability to work with a variety of constituents, solve problems quickly and professionally, anticipate needs, and communicate proactively.
• Competency and experience using Microsoft Office software, specifically proficient in the use of Excel, Publisher, Outlook, and PowerPoint with the ability and desire to learn additional software applications as necessary.
• Night and weekend work may be required depending on campus events and needs.
• Ability to lift up to 50 lbs. with assistance.
• A valid driver's license is required; must meet required insurance qualifications found in Wittenberg Motor Pool policies and procedures.

Additional Information:

Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website.

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).