Director, Campus Network Cabling & Infrastructure

University of Southern California; Glendale (CA); On-site; USD 151,088 - 168,631; Full time

Job summary

The University of Southern California ITS Information Technology Services invites applications for the Manager, Network Cable Plant. Located in Los Angeles, this onsite leadership role oversees planning, installation, service, and repair of USC's network cable plant infrastructure, guiding a team of engineers and technicians to deliver reliable campus connectivity.

You will partner with campus stakeholders, vendors, and ITS leadership to align with USC standards and strategy, manage budgets,

Qualifications

• Bachelor’s degree or combined experience/education as substitute for minimum education.
• Six years in information technology.
• Four years supporting large campus network environments.
• Three years in a management role.
• Experience with IT infrastructures - network LAN, WAN, wireless, data centers, disaster recovery facilities, telecommunications, and various third-party applications including CRM, internal reporting, database management, and IT help desks.
• Proven track record of establishing strong customer relationships and delivering consumer-focused solutions within a large IT enterprise.
• Experience with budget planning and management, project management and organizational change practices.
• Demonstrated experience leading a multifunctional team, developing and managing varied, high-performing teams with positive working relationships and strong rapport.

Responsibilities

• Manages installation, maintenance, releases, upgrades, and changes into the environment, minimizing service disruptions.
• Ensures the availability, performance, and operational integrity of network operations across campus.
• Collaborates with ITS departments and a broad range of stakeholders for incident, problem, and change management for network-related services.
• Provides leadership and direction to engineers, technicians, and support staff responsible for network infrastructure services.
• Builds and maintains relationships with ITS leadership, campus partners, and stakeholders to support infrastructure initiatives.
• Identifies, implements, and supports cost-effective, leading solutions for network, wireless, and field services.
• Oversees departmental budget planning, monitoring, and resource management related to network infrastructure initiatives.

Skills

Leadership

Vendor management

Customer relationships

IT infrastructure

Project management

Education

Bachelor's degree

Tools

ServiceNow

CRM systems

Job description

The University of Southern California ITS Information Technology Services invites applications for the Manager, Network Cable Plant. Located in Los Angeles, this onsite leadership role oversees planning, installation, service, and repair of USC's network cable plant infrastructure, guiding a team of engineers and technicians to deliver reliable campus connectivity.

You will partner with campus stakeholders, vendors, and ITS leadership to align with USC standards and strategy, manage budgets,