Director Business Transformation (Special Projects)

AEP; Ohio; Hybrid; USD 160,000 - 209,000; Full time

Benefits offered by this job

Base salary

Annual bonus

Long-term incentive

401K match

AEP Pension

Comprehensive benefits

Job summary

AEP is seeking a Director of Business Transformation (Special Projects) to lead strategic transformation across Transmission, partnering with leaders to identify and prioritize high-impact opportunities, and to drive process improvements using Lean, Six Sigma, and Agile practices.

The role focuses on KPI development, data-driven decision making, and building a capable transformation team, with on-site work at multiple locations in the U.S.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, IT, Industrial Engineering, Operations Management, or related field.
• MBA or advanced degree preferred.
• Minimum of 8 years of experience in the utility industry.
• PMP, Lean, Six Sigma or related certifications preferred.

Responsibilities

• Lead the design and execution of transformation strategies aligned with the Transmission CoE vision.
• Oversee end-to-end process improvement initiatives across transmission operations.
• Develop and monitor KPIs to measure transformation success and inform decisions.
• Lead change management and develop training plans for new processes and technologies.
• Build and lead a high-performing transformation team and coach staff on improvement tools.
• Collaborate with stakeholders to ensure alignment and drive accountability.

Skills

Strategic thinking

Leadership

Communication

Stakeholder mgmt

Adaptability

Education

Bachelor’s degree

MBA or advanced degree

Job description

Director Business Transformation (Special Projects)

Location: 4 Locations

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Job Summary

The Director, Business Transformation is a strategic leadership role involved in driving transformation initiatives within the Transmission organization. Reporting to the VP, Transmission Center of Excellence, this role will lead cross-functional efforts to identify process improvement opportunities, establish key performance indicators, implement innovative solutions, and enhance organizational effectiveness.

Leads continuous improvement cohorts and coaches participants in development of capabilities and execution of improvement initiatives. Maintains continuous improvement community of practice. Leads special projects within Transmission at the direction of Transmission President or VP, Business Transformation.

Job Description

What You'll Do:

Strategic Transformation Leadership

• Lead the design and execution of transformation strategies aligned with the Transmission CoE vision.
• Partner with Transmission leaders to identify and prioritize high-impact transformation opportunities.

Process Optimization & Innovation

• Oversee end-to-end process improvement initiatives across transmission operations.
• Introduce and scale innovative methodologies, including Lean, Six Sigma, and Agile practices.

Performance Management

• Develop and monitor KPIs to measure transformation success and ensure alignment with strategic goals.
• Utilize data analytics to inform decision-making and track performance improvements.

Change Management

• Lead change management efforts to ensure successful adoption of new processes and technologies.
• Develop communication and training plans to support transformation initiatives.

Team & Capability Development

• Build and lead a high-performing transformation team.
• Coach and mentor staff and stakeholders on continuous improvement tools and techniques.

Stakeholder Engagement

• Collaborate with internal and external stakeholders to ensure alignment and support for transformation efforts.
• Facilitate leadership workshops and progress report-outs to drive accountability and transparency.

What We're Looking For:

Education:

• Bachelor’s degree in Business Administration, Engineering, IT, Industrial Engineer, Operations Management, or related field.
• MBA or advanced degree preferred.

Experience:

• Minimum of 8 years of experience in utility industry.
• Proven track record of engaging in cross-functional transformation efforts in the utility or related industry.

Certifications:

• PMP, Lean, Six Sigma, or other transformation-related certifications preferred.

Skills & Attributes:

• Strong strategic thinking and leadership capabilities.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to navigate ambiguity and drive results in a complex organizational environment.
• Innovative mindset with a commitment to continuous improvement.

Where You'll Work:

• On-Site in AEP locations: New Albany, OH, Roanoke, VA, Corpus Christi, TX or Tulsa, OK

What You'll Get:

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

$160,434.00 - $208,565.50

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

“Knowing that I am part of team that is making the power grid safer and more reliable gives me a real sense of responsibility and enthusiasm for coming to work every day.”

This position will be based out of San Angelo during the training period and then be based out of Ft. Stockton. Successful candidate must reside in San Angelo during training and then Ft Stockton after.Supervise the Station Electrician and/or the Station Servicer crews in the construction and/or maintenance and operations work; respond to station trouble calls and perform/assist in service restoration work of station equipment and structures. Plan and schedule work assuring a safe and efficient flow of activities. Lead crews in a manner that is supportive of and consistent with the Transmission cultural pillars and the AEP Leadership framework. Assure all work will be performed in accordance with Company safety rules and practices. Perform Station Electrician and/or Station Servicer work as required. Activities associated with the performance of this work include planning procedures, directing or supervising assigned crew members, and exercising independent judgment in dealing with work and employee concerns.

The power of AEP comes from our valued team of unique employees….the best in the business! We’re proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We’re passionate about making an innovative difference in the communities we serve. We’re powering the future – today!Are you a skilled and motivated Tower and Civil Construction Lead Principal in New Albany Ohio, seeking a new opportunity? Join our team today!This position will be fully onsite effective June 1, 2025.

The role involves establishing a moderate understanding of the technologies and processes necessary for the development and support of Operational Technology (OT) Real Time tools and systems. Key responsibilities include providing application support for Energy Management Systems (EMS) and Supervisory Control & Data Acquisition (SCADA) systems, as well as other applications utilized in Transmission Control Centers.The position also entails planning, researching, and evaluating patching, failover, and maintenance activities required for OT Real Time systems, along with developing a solid understanding of EMS and SCADA functionalities. Additionally, the role includes engaging in the development and maintenance of best practices for application development and participating in the creation of technical documentation to support RealTime applications. A strong emphasis on adaptability, customer needs, and continuous improvement is essential for effectively supporting Real Time systems.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose-driven and team-oriented: we combine innovation with a customer-first focus to deliver reliable energy and brighter futures.