Director, Business & Foundational Programs

Mi Casa Resource Center; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Mi Casa Resource Center is seeking a Director of Business Pathways & Foundational Programs to lead strategic development, partnerships, and program delivery for entrepreneurs and community language/digital literacy initiatives.

The role requires 7+ years in program management with 5+ years in supervision, strong grant experience, and bilingual English/Spanish proficiency. You will join the organization’s leadership team in Denver to advance equitable opportunities and outcomes.

Qualifications

• At least 7 years of experience in program management or equivalent.
• At least 5 years of supervisory/management experience.
• Experience managing government grants and grant reporting.
• Strong data-driven decision making with outcomes measurements.
• Knowledge of challenges facing low income and underserved communities.
• Bilingual proficiency in English/Spanish is required.

Responsibilities

• Provides strategic direction for the Business Pathways & Foundational Programs departments.
• Supervises the Business Pathways team and plans annual program calendars.
• Oversees the Volunteer & Foundational Programs Manager's calendar and activities.
• Oversees the Patent Program Administrator and provides overall program direction.
• Develops and maintains strategic partnerships with community agencies and funders.
• Leads the creation, implementation, and evaluation of programs meeting evening and weekend needs.
• Manages department grants, including SBA grants; reports to SBA.
• Guides and updates the Women’s Business Center Advisory Council and provides program updates.
• Manages department budget and ensures financial accountability.
• Drives fundraising opportunities with Development team and grant reporting.

Skills

Program management

Team supervision

Grants management

Data-driven decisions

Poverty awareness

Bilingual English/Spanish

Education

Bachelor’s degree (preferred)

Job description

Mi Casa Resource Center is seeking a seasoned professional with strong leadership & management skills and proven progressive experience in program development or program management and understanding of the challenges facing low income and underserved communities to join as Director, Business & Foundational Programs.

The Director, Business & Foundational Programs, is responsible for the strategic advancement and direction of Business Pathways and Foundational Programs departments. This role is responsible for developing, planning, managing and implementing the business department strategy based on proven best practices. The Business Pathways team supports entrepreneurs through all stages of business development helping them explore, launch, and grow their business through bilingual training, consulting, access to capital, and holistic support services. This accounts for 70% of the position’s responsibilities.

This role is also responsible for developing, planning and managing the strategy for Foundational Programs which addresses critical gaps in language access, digital literacy and financial knowledge that create barriers to opportunity through training, workshops and holistic support. This accounts for 30% of the position’s responsibilities. This position is part of the organization’s Leadership team, collaboratively guiding the implementation of strategic and operational
plans, ensuring innovative, effective and efficient operations that support, inform and assist staff, clients and other stakeholders. This role will also be responsible for establishing and maintaining partnerships with community agencies, funders and other key stakeholders that support this work.

KEY RESPONSIBILITIES

Leadership

• Collaborates with the leadership team regarding agency-wide strategies, objectives and initiatives to achieve strategic and operational goals.
• Provides strategic direction for Business Pathways & Foundational Programs departments.
• Supervises the Business Pathways team, leads the department; plans and creates the annual programs calendar in collaboration with the Business Pathways team.
• Supervises the Volunteer & Foundational Programs Manager; plans and creates annual program calendar in collaboration with the Volunteer & Foundational Programs Manager.
• Supervises the Patent Program Administrator and provides overall direction to the program.
• Provides thought leadership on local/national business development issues, lending, and finance, and positions MCRC as a leader and/or participant in effort as appropriate.
• Leads assigned staff committees as needed.

Operations

• Leads creation, implementation, and evaluation of Business Pathways program ensuring that programming meets participants’ needs for evening and weekend services.
• Manages department grants, including the U.S. Small Business Administration grant.
• Participates in U.S. Small Business Administration meetings & other relevant
  gatherings.
• Provides guidance to the Women’s Business Center (WBC)’s Advisory Council, creating agenda and providing program updates.
• Reports activity and outcomes to SBA, including quarterly and yearly reports.
• Develops, establishes and manages strategic community partnerships that support the work of the Business Pathways and Foundational Programs.
• Manages Business Pathways & Foundational Programs department budget.
• Oversees the continued development and enhancement of curriculum that leads to economic development outcomes for Business Pathways.
• Completes quality control for Business training and advising services.
• Builds upon existing program frameworks, allowing time to understand and become an expert in deliverables, outcomes, best practices, and CRM processes.
• Leads efforts to improve workflow in the business department and works with the Volunteer and Foundational Programs Manager to improve workflow for Foundational Programs.
• Tracks outcomes and works with team members to improve expected outcomes to ensure proper completion of Business and Foundational Program goals.
• Provides backup support to the Volunteer & Foundational Programs Manager as needed.
• Fills in for business training and advising staff as needed.
• Utilizes data reports to monitor and improve program goals and outcomes.
• Works with the Marketing department to ensure classes and workshops are promoted promptly.
• Works with the Senior Data and Impact Specialist to schedule CRM training for their team, mitigate challenges and ensure quality control and data improvement.
• Works closely with the Director of Career Pathways to align processes when appropriate.

Independent Judgement

• Develops and manages MOUs and contracts related to the department.
• Makes departmental staffing decisions.
• Has day-to-day operational and financial decision-making responsibility in partnership with the leadership team.

Fundraising and Grant Management

• Works with the Development Team on programming specific grant applications and grant reports.
• Strategizes revenue generation opportunities in collaboration with the Development team.
• Actively supports and participates in fundraising efforts, to identify, prioritize and strategize revenue generation opportunities.
• Manages the annual grant application and reports to SBA.
• Maintains knowledge of the requirements of grants and contracts.
• Implements grants and monitors the programs’ financial and outcomes goals.

Other

• Completes other duties and projects within scope of practice.

QUALIFICATIONS

• At least 7 years of experience in program management, program development or an equivalent combination of education and experience.
• At least 5 years of supervisory/management experience with experience managing complex teams.
• Demonstrated experience managing government grants and grant reporting.
• Strong data driven decision maker with experience working with data outcomes and measurements.
• Knowledge and understanding of the challenges facing low income and underserved communities.
• Bachelor’s degree is preferred.
• Bilingual proficiency in English/Spanish is required.
• Background check is required along with valid driver’s license, good motor vehicle record and valid auto insurance.

KEY COMPETENCIES

• Strategic thinker with strong leadership and management skills
• Excellent interpersonal communication, including ability to listen respectfully to different perspectives
• Budget and grant management
• Strong supervision skills and team management
• Detail oriented individual with excellent organizational skills
• Understanding of barriers facing those living in poverty
• Ability to develop/manage strategic partnerships
• Passion for MCRC’s mission and vision