Director – Business Development

Jobtailor

Atlanta (TX)

On-site

USD 180,000 - 260,000

Full time

14 days+

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Job summary

Jobtailor is seeking a Director with deep MVNO and telecom expertise to lead strategic initiatives, partnerships, and cross-functional programs. The role emphasizes AI, automation, and analytics to improve customer experiences and revenue growth.

You will partner with Legal, Finance, Product, and Operations to shape commercial frameworks, governance, and ecosystem relationships while building high-performing teams in a dynamic environment.

Qualifications

Experience delivering partner-facing, platform-based B2B/B2B2C tech solutions in telecom or ecosystem models.
Ability to translate business and product requirements into partner-ready docs, frameworks, and agreements.
Experience leveraging AI, automation and workflow optimization to drive efficiency and CX.
Proven track record in driving customer and partner experience improvements through scalable processes.
Strong analytical, problem-solving, and stakeholder alignment capabilities.
Knowledge of MVNO ecosystem including carrier relations and regulatory considerations.
Experience leading cross-functional programs with executive sponsorship and complex dependencies.
PMP and MBA credentials are highly preferred.

Responsibilities

Lead cross-functional programs across internal teams and external partners.
Negotiate and execute complex commercial agreements and partnerships.
Collaborate with Legal, Finance, Product and Technology to balance growth and risk.
Translate technical and operational concepts into strategic recommendations for executives.
Drive execution across multiple workstreams with tight dependencies.
Foster accountability, mentorship, and development of high-performing teams.
Build scalable, repeatable product and operational approaches to improve CX.

Skills

Strategic vision

Commercial acumen

Operational leadership

Cross-functional leadership

Executive stakeholder management

AI & automation awareness

Change management

Contracting & negotiations

Product-led strategies

Analytical problem-solving

Education

MBA or Advanced Degree

PMP Certification

Tools

Jira

Figma

Business Intelligence Tools

Product Analytics Platforms

Job description

The successful candidate will possess a unique combination of strategic vision, commercial acumen, operational expertise, and leadership capability.
They will be expected to evaluate market dynamics, anticipate industry shifts, and translate emerging trends into actionable business opportunities that create sustainable competitive advantages.
As the telecommunications landscape continues to evolve, this individual will play a critical role in helping the organization leverage Artificial Intelligence, automation, advanced analytics, and digital transformation initiatives to improve customer experiences, streamline operations, and unlock new revenue streams.
This role requires deep expertise within the MVNO ecosystem, including carrier relationships, connectivity platforms, customer lifecycle management, onboarding processes, partner enablement, network operations, and the regulatory environment governing telecommunications services.
The Director must possess the ability to operate as a business-to-technology translator, understanding technical architecture, platform capabilities, APIs, integration requirements, and operational constraints while ensuring decisions optimize business value, customer experience, scalability, and profitability.
The Director will lead complex cross-functional programs and strategic initiatives involving multiple internal stakeholders, external partners, executive sponsors, and operational teams.
Success in this role requires exceptional program and project leadership skills, including the ability to manage competing priorities, navigate organizational complexity, and drive execution across interconnected workstreams with significant dependencies.
The ideal candidate thrives in ambiguous environments, takes ownership of critical business outcomes, establishes accountability across teams, and consistently delivers results with minimal supervision.
As a senior business leader, the Director will oversee the negotiation and execution of complex commercial agreements, strategic partnerships, and ecosystem relationships.
This individual will work closely with Legal, Finance, Product, Technology, Operations, and Executive Leadership to ensure contractual frameworks appropriately balance growth objectives, customer needs, operational feasibility, risk management, and long-term strategic value.
The role requires a strong understanding of contract structures, commercial negotiations, governance models, and partner management practices.
The Director must also possess exceptional communication, facilitation, financial acumen, and executive storytelling capabilities.
They will be responsible for translating complex technical, operational, and commercial concepts into clear strategic recommendations that enable executive decision-making.
Through influence and collaboration, the individual will align diverse stakeholder groups, frame critical business decisions, and drive consensus across senior leadership teams, customers, and strategic partners.
Additionally, this role requires a proven people leader capable of building, mentoring, and developing high-performing teams.
The Director will foster a culture of accountability, innovation, collaboration, and continuous improvement while empowering employees to solve complex business challenges and deliver measurable results.
They will be responsible for attracting top talent, developing future leaders, and creating an environment that encourages strategic thinking, operational excellence, and customer-centric decision making.
The ideal candidate combines a strong strategy background with extensive business development experience, deep telecommunications and MVNO knowledge, expertise in commercial contracting, and a demonstrated track record of improving customer and partner experiences through scalable, repeatable product and operational approaches.
They are equally comfortable discussing market strategy with executives, negotiating commercial terms with partners, evaluating technology solutions with engineers, and leading teams through transformational change.

Requirements

Experience delivering partner-facing, platform-based B2B and B2B2C technology solutions within telecommunications, wholesale, enterprise, or ecosystem-driven business models.
Strong understanding of API enablement, platform integration strategies, governance frameworks, security controls, and operational observability.
Experience developing business cases, financial models, forecasting assumptions, pricing strategies, and margin optimization plans to support product and partnership decisions.
Demonstrated ability to partner with Legal and Commercial organizations to translate business and product requirements into partner-ready documentation, commercial frameworks, and contractual agreements.
Experience leveraging AI, automation, and workflow optimization to improve operational efficiency, customer experience, and business outcomes while ensuring appropriate governance and risk management.
Proven track record of driving customer and partner experience improvements through scalable operational processes and product-led strategies.
Strong analytical and problem-solving skills with the ability to identify root causes, align stakeholders, and implement pragmatic solutions quickly.
Expertise with product, project, and collaboration tools including Jira, Figma, product analytics platforms, and related business intelligence tools.
Experience leading organizational change initiatives and implementing change management methodologies across cross-functional teams.
PMP certification or equivalent program/project management credentials preferred.
MBA or advanced degree in Business, Strategy, Technology, Telecommunications, or related discipline preferred.

Core Competencies

Demonstrates expertise in strategic vision, operational excellence, and commercial acumen within the telecommunications sector, with a strong focus on leveraging AI and automation to enhance customer experiences and drive business outcomes. Proven ability to lead cross-functional teams, manage complex projects, and negotiate commercial agreements while fostering a culture of accountability and innovation.

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