Director, Business Applications

Mason Frank International; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability coverage

Retirement savings

Paid time off

Professional development

Community engagement opportunities

Job summary

A global recruitment agency is looking for a Director of Business Applications to lead the strategy and delivery of business applications with a focus on Salesforce. Candidates should have over 7 years of experience in Salesforce management and proven success in product management. The role requires collaboration across departments and involves optimizing Salesforce solutions to ensure alignment with organizational goals. A competitive salary and comprehensive benefits package are included.

Qualifications

• 7+ years in Salesforce Product Management or Business Systems roles.
• Experience with supporting SaaS sales organizations.
• Demonstrated experience leading Salesforce teams.

Responsibilities

• Lead design and optimization of Salesforce solutions.
• Translate business priorities into actionable strategies.
• Manage feature development and system enhancements.

Skills

Salesforce management

Product Management

Stakeholder management

Backlog management

Communication

Tools

Salesforce

DealHub

Job description

Overview

Mason Frank International is partnering with a global company to recruit a Director of Business Applications to join their team. The Director of Business Applications will be responsible for guiding the strategy, delivery, and support of the organization's business applications, with a strong emphasis on Salesforce CRM. The role requires driving alignment across departments, shaping the technology roadmap, and ensuring business systems effectively support organizational objectives.

Base pay range

$140,000.00/yr - $190,000.00/yr

Responsibilities

• Lead the design, customization, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) along with DealHub CPQ.


• Partner with leaders across Sales, Marketing, Finance, Services, and Support to ensure business applications align with operational and strategic goals.


• Translate business priorities into actionable technology strategies and communicate progress clearly to stakeholders.


• Define and execute a long-term roadmap for business systems, ensuring scalability and innovation.


• Foster collaboration with cross-functional stakeholders, set clear priorities, and maintain accountability for multi-department initiatives.


• Oversee administration of sales technology tools and drive project management for sales operations initiatives.


• Manage and prioritize the development backlog based on business value, technical feasibility, and stakeholder input.


• Serve as a decision-maker for feature development, system enhancements, and platform upgrades.


• Lead diverse, cross-functional teams in an agile, fast-paced environment.


• Collaborate closely with Salesforce administrators, developers, and key business contributors to ensure successful outcomes.

Qualifications

• Demonstrated experience managing Salesforce teams; familiarity with additional platforms is a plus.


• 7+ years in Salesforce Product Management, Product Ownership, or Business Systems role with a track record of delivering scalable, complex solutions.


• Experience supporting a SaaS sales org.


• Strong knowledge of Salesforce functionality, integrations, data architecture, and third-party managed packages.


• Proven experience with DealHub solutions.


• Ability to design scalable systems with technical depth and business alignment.


• Skilled at turning business needs into well-defined features and enhancements.


• Excellent communication and stakeholder management skills with experience aligning diverse groups on shared priorities.


• Proficiency in backlog management, roadmap development, and delivery of high-impact Salesforce initiatives.


• This role offers a competitive salary aligned with experience and qualifications, as well as a comprehensive benefits program that includes medical, dental, vision, disability coverage, retirement savings, paid time off, professional development, and opportunities for community engagement.

About Mason Frank International

Mason Frank International is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.

Job details

• Seniority level: Director


• Employment type: Full-time


• Job function: Information Technology


• Industries: Software Development