Associate Director, IT Planning & Delivery

AbbVie; Illinois; On-site; USD 150,000 - 210,000; Full time

Job summary

AbbVie is seeking an Associate Director of Planning & Delivery to drive integrated BTS demand, capacity planning, and portfolio governance. The role focuses on aligning technology investments with business priorities, delivering dashboards, and enabling data-driven decisions at the leadership level.

The position requires extensive experience in IT portfolio management, demand management, and cross-functional leadership, with a strong emphasis on forecasting, analytics, and process

Qualifications

• Bachelor’s Degree in Information Technology, Business Administration, Operations, Human Resources, or related field with 9 years of experience; OR Master’s Degree with 8 years of experience; OR PhD with 4 years of experience.
• Progressive IT portfolio management, PMO, resource/workforce planning, technology planning experience required.
• 3+ years of people leadership or equivalent leading teams through complex initiatives.
• Experience with portfolio and project governance, demand management and capacity planning.
• Experience translating projects, product and operation demand into resource and capability requirements.
• Experience developing portfolio reporting and providing insights to technology leadership.

Responsibilities

• Lead IT Demand Planning and establish standardized processes for capturing and prioritizing technology demand.
• Lead Resource & Capacity Planning across employees and external resources.
• Establish Knowledge Management capabilities and enable governance across the portfolio.
• Manage IT portfolio planning, prioritization, and delivery governance with leadership oversight.
• Develop dashboards, forecasts, KPIs, and scenario analyses for portfolio performance.

Skills

Portfolio management

PMO

Resource planning

Demand management

Leadership

Stakeholder management

Data analysis

Excel

Education

Bachelor's degree in IT, Business, Operations or related field

Master’s or PhD preferred for advanced role

Tools

Power BI

Tableau

Portfolio management tools

Excel

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn,Facebook,Instagram,XandYouTube.

The Associate Director, Planning &Deliveryis responsible fordeveloping and managing integrated Business Technology Solutions (BTS) demand, resource capacity, and portfolio planning processes that align technology investments and resources with business priorities. This role provides visibility into BTS demand, workforce capacity and skills, portfolio performance, and delivery risks to enable effective prioritization, resource allocation, workforce planning, and execution.

Responsibilities:

• Lead IT Demand Planning. Establish and manage a standardized process for capturing, evaluating, forecasting, and prioritizing technology demand across projects, products, and operational initiatives.
• LeadResource & Capacity Planning. Develop a forward-looking view of workforce capacity and availability across employees and external resources and align available capacity with planned technology demand.
• Establish Knowledge Management Capabilities. Lead the development, embedment, and ongoing enrichment of Knowledge Managementprocesses and tools.
• Lead Portfolio Planning & Prioritization. Manage the IT portfolio planning process, ensuring proposed and active initiatives are evaluated against strategic priorities, resource requirements, dependencies, capacity, and business value.
• EstablishDeliveryGovernance & Standards. Develop andmaintainconsistent portfolio and project governance, including planning standards, stage gates, status reporting, risk and issue management, and escalation processes.
• Monitor Portfolio Performance. Provide visibility into portfolio health, milestones, dependencies, risks, resource constraints, and delivery performance, proactivelyidentifyingareas requiring leadership attention.
• Enable Resource & Workforce Decisions. Translate demand and capacity gaps into recommendations for resource allocation,hiringcontractors, external partners, redeployment, and employee development.
• Lead Planning,Reporting& Analytics. Develop dashboards, forecasts, KPIs, and scenario analyses covering portfolio performance, demand, capacity,utilization, skills, and resource gaps.
• Facilitate IT Planning & Governance. Lead recurring portfolio, demand, and capacity reviews with IT leadership, driving decisions and accountability related to priorities, resources, risks, and delivery.

Required:

• Bachelor’s Degree inInformation Technology, Business Administration, Operations, Human Resources, or relatedfield with 9 years of experience; OR Master’s Degree with 8years of experience; OR PhD with 4 years of experience.
• Respective years of progressive experience inIT portfolio management, PMO, resource/workforce planning, technology planning, or related disciplines.
• 3+ years ofpeopleleadership, team leadership, or equivalent experience leading others through complex initiatives.
• Experience with portfolio and project governance, demand management, resource planning, or capacity planning.
• Experience translatingprojects,product, and operational demand into resource and capability requirements.
• Experience developing portfolio reporting and providing insightsintotechnology leadership.
• Demonstrated experience partnering across IT and with functions such as Finance, Human Resources, Procurement, or business organizations.
• Strong understanding of demand management, capacity planning, resource management, and workforce planning concepts.
• Strong analytical skills, including forecasting, capacity modeling, scenario analysis, and data-driven decision making.
• Ability to design, implement, and continuously improve standardized processes and operating models.
• Strongpeopleleadership skills, including coaching, prioritizing team activities, andestablishingaccountability.
• Ability to influence stakeholders and drive adoption of new processes without direct authority.
• Strong communicationand presentation skills, including the ability to translate complex planning information into clear recommendations for leadership.
• Advancedproficiencywith Excel and experience with reporting, visualization, portfolio management, resource management, or workforce planning tools.

Preferred:

• Master’s Degree in Business Administration, Information Technology, Finance, Operations, ora relateddiscipline.
• 9+ years of experience in IT portfolio management, PMO, technology planning, resource management, or strategic workforce planning.
• Experienceestablishingor significantly improving an IT PMO, portfolio management, or supply and demand planning capability.
• Experience developing technologyskillsinventories, capability frameworks, or resource forecasting models.
• Experience integrating portfolio planning with budgeting, workforce planning, hiring, contractorutilization, and annual planning.
• Experience with Power BI, Tableau, or similar analytics and visualization tools.
• Experience with PMP,PgMP,SAFe, ITIL, or other relevantproject, portfolio, Agile, or IT management certification.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html