Director, Bank Lending Experience & Delivery

Charles Schwab

Dallas, Westlake (TX, TX)

Hybrid

USD 180,000 - 250,000

Full time

3 days ago

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Benefits offered by this job

401(k) match

Employee stock purchase plan

Sabbatical after 5 years

Paid parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab seeks a senior leader to own the Bank Lending experience and delivery, coordinating PAL, SAL, and Home Lending. You will shape a unified product roadmap, align business and technology teams, and drive end-to-end delivery in a regulated environment.

The role emphasizes partnership with product owners, architecture, and agile execution. You will define success metrics, balance innovation with compliance, and lead cross-functional teams to accelerate high-value delivery while

Qualifications

10+ years in financial services with banking, lending, or advisory platforms.
Deep lending/banking experience with risk, regulatory, and controls awareness.
Proven leadership of product managers and high-performing teams.
Experience owning a multi-product roadmap and translating strategy into delivery.
Strong delivery background in an agile environment with PI planning and backlogs.
Ability to design end-to-end client/advisor experiences in regulated settings.
Strong product strategy, roadmap development, and execution skills.
Ability to synthesize client needs with regulatory constraints into decisions.
Experience with risk, compliance, legal, and business partner collaboration.
Demonstrated executive presence and cross-functional influence.

Responsibilities

Hold shared ownership of the Bank Lending product experience for PAL, SAL, and Home Lending.
Own and coordinate a unified Bank Lending product roadmap across platforms.
Lead planning and execution readiness for lending solutions and PI Planning.
Partner with the PO group and technical teams to manage backlogs and requirements.
Own the agile/tech delivery partnership and manage dependencies.
Ensure high-quality client/advisor experiences and drive digital adoption.
Drive requirements management and a single source of truth for business needs.
Reduce handoffs and establish end-to-end accountability across teams.
Collaborate with Bank Technology on architecture, design, and releases.
Balance innovation with risk management and regulatory compliance.