Director, AV Project Management Organization

Continua Interiors; Plymouth (MN); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short Term and Long Term Disability

401k Match

Paid time off

Parental Leave

Job summary

Continua Interiors seeks an experienced AV Program Manager to lead and grow the PM team, directing assignment of resources and ensuring delivery of complex AV projects in the Midwest.

You will drive PMO standards, coordinate with operations and engineering, and maintain a high bar for profitability and risk management across multiple contracts.

Qualifications

• 8–10 years of experience in commercial AV integration, UC, or construction tech project management.
• 5+ years of dedicated people management experience with hiring and mentoring.
• Active PMP and AVIXA CTS/CTS-I/CTS-D preferred.
• Proficiency with enterprise tools and project tracking software.
• Strong communication with C-suite stakeholders and clients.

Responsibilities

• Lead and develop the AV PM team, coaching, and career pathing.
• Oversee day-to-day PM operations and real-time problem-solving.
• Manage capacity and assign contracts by PM expertise and workload.
• Lead routine team syncs and stand-ups for status reviews.
• Establish and enforce PMO methodologies across the division.
• Coordinate scheduling with Install Manager and Resource Coordinator.
• Drive productivity and profitability via weekly metrics and reviews.
• Govern high-level AV implementation with master schedules and budgets.
• Escalation point for high-profile clients during pre-sale and complex projects.
• Oversee technical delivery channels between engineering and field teams.
• Mitigate risk and manage high-value change orders.
• Partner with cross-functional teams to streamline commissioning and handoffs.
• Maximize margins through quality improvements and vendor negotiations.

Skills

PM leadership

Verbal communication

Analytical skills

Multi-project tracking

Financial acumen

Education

PMP Certification

AVIXA CTS/CTS-I/CTS-D

Tools

MS Office Suite

D-tools

Monday.com

MS Project

CORE accounting/CRM

Job description

Description

WHO WE ARE

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company but a movement reshaping the dealer landscape across the Midwest.

OUR CORE VALUES

Strive To Be Great | Do Hard Things | Stronger Together | Own It

ACCOUNTABILITIES

• Lead, Manage and Hold Accountable
• Financial Health - Projects
• Quality & Delivery
• Performance Optimization

WHAT YOU'LL BE DOING:

• Lead and develop the AV PM team, driving improvement through direct coaching, performance management, structural team development, and individual career pathing.
• Oversee day-to-day PM operations, serving as the primary resource for real-time problem-solving, daily unblocking, and tactical mentorship.
• Manage team capacity and project assignments, directing the intake pipeline to strategically allocate new contracts based on PM expertise and workload.
• Lead routine team syncs and stand-ups to review immediate project statuses and dynamically reallocate resources.
• Establish and enforce PMO methodologies, standardizing project delivery across the division while conducting regular compliance and documentation audits.
• Coordinate scheduling and resource allocation alongside the Install Manager and Resource Coordinator to guarantee multi-project baseline success.
• Drive team productivity and division profitability using advanced weekly metrics, portfolio reviews, and macro-level strategic planning.
• Govern high-level commercial AV implementation, establishing master schedules, funding limits, and strategic execution procedures.
• Serve as the executive escalation point for high-profile clients during critical pre-sale, enterprise account, and complex construction meetings.
• Oversee technical delivery channels, ensuring seamless distribution and archival of AV drawings between engineering and field execution teams.
• Mitigate operational and financial risk by providing guidance on complex site issues and systematically controlling high-value change orders.
• Partner with cross-functional teams (field operations, engineering, service) to streamline complex commissioning, programming validation, and formal project handoffs.
• Maximize profit margins through continuous quality improvements, vendor negotiation, and strategic execution of complex projects.

WHAT YOU SHOULD HAVE:

• 8–10 years of progressive experience in commercial audio visual integration, unified communications, or construction technology project management.
• 5+ years of dedicated people management experience, with a proven history of managing, hiring, and mentoring PM teams.
• Active industry credentials are strongly preferred, including an active PMP (Project Management Professional) and AVIXA CTS, CTS-I, or CTS-D certifications.
• Elite proficiency with enterprise tools, including MS Office Suite, D-tools, advanced project tracking frameworks (e.g., Monday.com, MS Project), and CORE accounting/contact management software.
• Exceptional verbal, written, and presentation skills tailored for communicating complex technical states to C-suite stakeholders and clients.
• Advanced analytical and multi-project tracking skills with an intense, high attention to detail.
• Proven financial acumen with the ability to architect technical and labor solutions that are both beneficial to the client as well as cost-efficient for Continua.
• Ability to synthesize highly complex technical info, architectural designs, workflows, and enterprise infrastructure procedures.
• Prompt responsiveness and emotional intelligence regarding internal team needs and customer relationship issues.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 50 pounds. This position requires travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different operational environments.

WHAT WE BRING TO THE TABLE

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

COMPENSATION AND BENEFITS:

The hiring compensation range for this position is a base salary of $120,000-$150,000 plus bonus potential. Actual compensation will be determined based on various factors, including, but not limited to, the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

HOURS:

This is a full-time position. Standard work schedule is Monday-Friday unless otherwise noted.

DISCLOSURES:

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.

Candidates must be legally authorized to work in the United States. We are not able to provide visa sponsorship now or in the future for this position.