Director, Automotive Technology Solutions Sales

Concentrix CVG Customer Management Group Inc.; Michigan; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and holidays

Paid learning days

Job summary

Concentrix is seeking a Director of Automotive Technology Solutions to lead sector-focused sales and drive growth of CX technology and digital services within the automotive portfolio. This is an overlay role partnering with Account Executives and GTM teams to shape demand, influence strategy, and close complex technology-led opportunities.

This remote role is based in the United States with work-from-home flexibility.

Qualifications

• 6–8+ years in CX technology, digital, or services sales.
• Proven success selling CX, digital experience, data & analytics, AI or engineering services.
• Experience selling to automotive enterprise clients.
• Demonstrated ability to influence and close complex multi-stakeholder deals.

Responsibilities

• Overlay sales leadership across automotive customers and identify whitespace opportunities.
• Lead conversations focused on CX tech solutions and modernization projects.
• Translate automotive challenges into value-based technology offerings.
• Collaborate with architects, delivery teams, and partners to enable pursuit development.

Skills

CX technology sales

Digital services sales

Automotive sector experience

Executive engagement

Job description

Job Title

Director, Automotive Technology Solutions – CONCENTRIX

Role Summary

The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of CX technology and digital services across the automotive portfolio. This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings deep automotive and technology expertise to position our service offerings as strategic business enablers. THIS IS A WORK FROM HOME ROLE.

Primary Objectives

• Accelerate adoption of CX technology services across the automotive portfolio
• Increase technology penetration and attach rate within existing customers
• Serve as the automotive technology sales authority for internal teams and clients

Key Responsibilities

• Overlay Sales Leadership Act as the technology sales overlay across automotive customers Identify and drive white-space opportunities for CX technology services Support expansion through executive engagement, workshops, and roadmap discussions
• Technology & Technical Product Solution Selling Lead client conversations aligned to technology product focus areas: Customer Experience (CX) transformation Digital experience platforms and orchestration Data, analytics, AI and personalization Engineering services, including application modernization, cloud, and digital product engineering Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes
• Automotive Sector Expertise Maintain strong understanding of automotive enterprise priorities across: Customer operations and experience transformation Digital platforms and data ecosystems Engineering and modernization initiatives Stay current on industry and technology trends and convert insights into scalable sales plays
• Internal Collaboration & Enablement Partner with solution architects, SMEs, delivery leaders, and partner teams Contribute to sector GTM strategy, sales plays, and pursuit development Enable account teams with technology insights and sales support

Qualifications

• Experience 6–8+ years of experience in CX technology, digital, or services sales, preferably in a BPO environment.
• Proven experience selling CX, digital experience, data & analytics, AI or engineering services
• Experience working with automotive enterprise clients
• Demonstrated success influencing and closing complex, multi-stakeholder deals

Skills & Capabilities

• Executive presence with strong storytelling and advisory skills
• Ability to operate in a matrixed environment across multiple pursuits
• Strong strategic thinking, collaboration, and deal orchestration
• Clear understanding of how technology drives business outcomes in automotive

Success Measures

• Technology services pipeline generated and closed
• Technology services attach rate across automotive customers
• Scale and strategic impact of deals supported

The base salary range for this position is $140000- $180000, plus commission incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Location: USA MI Work-at-Home

Language Requirements: Time Type: Full time

Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.