Director, AI Transformation

Net at Work; Northern (KY); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health benefits

401k with matching

Paid time off

Job summary

Net at Work seeks a senior AI transformation leader to make the company AI native across all business units. You will lead enablement, redesign workflows, deploy a virtual workforce, and deliver operating leverage with measurable results.

This operating role focuses on capacity, cycle time, quality, and margin improvement rather than a purely technical position. Expect an aggressive pace, broad impact, and competitive compensation with bonus eligibility.

Qualifications

• Hands-on AI implementation in production environments.
• Deep knowledge of large language models, agentic workflows, and integration.
• 10+ years in operations, transformation or technology leadership.
• Proven ability to map current state and drive adoption.
• Experience delivering measurable results approved by finance.
• Strong change management skills and influencing without authority.
• Able to move quickly in a fast-paced environment.

Responsibilities

• Redesign core workflows around AI capabilities.
• Lead a digital workforce and oversee implementation.
• Establish AI capability across the company with training and champions.
• Define baselines and measure operating leverage with Finance.

Skills

Direct AI implementation experience

Applied AI depth

10+ years in operations transformation

Proven process redesign

Measurable operating results

Change management

Willingness to work at aggressive pace

Tools

ERP

CRM

EOS

Job description

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. Through the integration ofERP,HCM and/orCRMsolutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visitwww.netatwork.com.

About this Position

Most companies are adding AI to the way they already work. That produces small gains and a lot of disappointment. This role takes the harder path. It reimagines how the work gets done in the first place.

You are responsible for making Net at Work an AI native company. Every business unit, every shared service department. You lead the enablement, redesign the workflows, deploy the virtual workers, and deliver the operating leverage that follows.

This is an operating role that uses technology, not a technology role that touches operations. You are measured in capacity created, cycle time reduced, quality improved, and margin gained. Not in tools deployed.

Job Responsibilities

• What work looks like here in three years, and the plan to get there.
• Redesign of core workflows around what AI makes possible, not automation of the steps that already exist
• A digital workforce of virtual workers carrying real responsibility, with real oversight.
• AI capability across the company. Role specific training, champions in every function, and adoption measured in actual use
• A measurable operating leverage target, with baselines and results validated by Finance.
• The internal tool stack, standards, and use case pipeline.

Job Requirements

• Direct AI implementation experience. AI or automation work you personally led into production inside a real operating environment. This is the one requirement with no substitute.
• Real depth in applied AI. Large language models, agentic workflows, automation, and integration. Enough to design a solution and to tell a stakeholder when an idea will not work.
• Ten or more years in operations, transformation, consulting, or technology leadership, including change owned across a whole organization rather than one function.
• Proven process redesign. Mapping current state, designing something better, and getting it adopted by people who did not ask for it.
• Measurable operating results that the finance function agreed were real.
• Strong change management. Influence without authority and the credibility to bring a skeptical department along.
• Willingness to work at an aggressive pace. We are moving quickly on this and the schedule reflects it.

Helpful but not required: professional services or consulting background, ERP or CRM implementation experience, familiarity with EOS, or time inside a private equity backed company.

Customer Requirements

This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator – Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits

Base salary range: $150,000 to $200,000.

This position is also eligible for a bonus in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary.Additionalfactors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.