Director, AI Tooling & Evaluation for Help Agent
Salesforce
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Job summary
Salesforce in Indianapolis is seeking a Director of Help Agent AI & Tooling to lead the team responsible for generative AI capabilities, evaluation tooling, observability, and program initiatives powering Salesforce's Help Agent and the Agentforce deployment. This leadership role sits at the intersection of AI product strategy and production excellence, requiring clear communication and proven leadership.
You will partner with Tech & Product, drive roadmaps, define metrics, supervise
Job description
Salesforce in Indianapolis is seeking a Director of Help Agent AI & Tooling to lead the team responsible for generative AI capabilities, evaluation tooling, observability, and program initiatives powering Salesforce's Help Agent and the Agentforce deployment. This leadership role sits at the intersection of AI product strategy and production excellence, requiring clear communication and proven leadership.
You will partner with Tech & Product, drive roadmaps, define metrics, supervise
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