Director, AI Learning Enablement - capitalone

OpenTalent; McLean (VA); On-site; USD 150,000 - 190,000; Full time

Job summary

Capital One is seeking a Director, AI Learning Enablement Leader to shape and deliver the learning and development strategy for our enterprise-wide AI transformation. You will work with partners across strategy, technology, and HR to design and implement learning initiatives that boost workforce readiness, accelerate AI fluency, and drive operational tool adoption across the company.

You will lead the enterprise AI learning roadmap, support internal and external AI toolkits, and drive readiness

Qualifications

• Experience shaping and delivering enterprise AI learning strategies.
• Proven ability to drive workforce readiness and tool adoption at scale.
• Strong cross-functional collaboration with strategy, technology and HR leaders.

Responsibilities

• Lead the enterprise AI learning roadmap and programs across the organization.
• Translate technical AI concepts into practical enablement tools that drive behavior change and business outcomes.
• Influence senior stakeholders and coordinate across matrixed teams to accelerate AI adoption.

Job description

Capital One's Enterprise Learning & Development team is looking for a Director, AI Learning Enablement Leader to shape and deliver the learning and development strategy for our enterprise-wide AI transformation. You'll work with various partners across the company including strategy, technology, and HR leaders to design and implement learning initiatives that drive enterprise workforce readiness accelerating AI fluency and operational tool adoption across the company.

Evolving our organization to maximize speed-to-value requires a substantial paradigm shift. The company’s AI workforce strategy is pivotal to accelerating how Capital One operates. In this role, you will serve as the strategic lead responsible for creating and delivering our enterprise learning roadmap for AI. You will support our internal and external AI toolkit and drive associate readiness and enablement across the enterprise.

We're seeking a highly analytical, product-minded strategist who lives at the intersection of talent, technology and organizational transformation to drive workforce readiness and adoption through training and talent development. Whether your background is in management consulting, technology adoption, or enterprise learning and development, your ability to build consensus around critical problem statements and drive scaled change management will be critical. If you are energized by architecting macro-level talent development strategies, driving large-scale change, and ruthlessly prioritizing high-leverage work over administrative noise—this role is for you.

The ideal candidate for this role is…

Strategic Learning Partner: Anticipates future workforce capabilities by staying at the absolute forefront of emerging AI capabilities and trends. Thinks and solves problems systemically using structured frameworks to clear gray space and bring order to ambiguity.

Product-Minded: Applies iteration, experimentation, and a Minimum Viable Product (MVP) approach to learning, focusing strictly on behavior change and business outcomes rather than steady-state bureaucracy.

Project Manager: Demonstrates rigorous discipline in orchestrating complex, cross-functional initiatives. Excels at managing competing priorities, navigating matrixed dependencies, and proactively mitigating risks to ensure seamless delivery from inception to adoption.

Enterprise Catalyst & Influencer: Thrives in a highly matrixed environment, possessing the credibility and executive presence to challenge senior stakeholders to think boldly, dismantle legacy delivery frameworks, and align around modern operating rhythms.

Bilingual in Technology + Human Performance: Skilled at translating advanced technical concepts (LLM workflows, prompt engineering, agentification) into simple, high-impact enablement tools that genuinely remove operational friction.