Director, AI Hardware Quality & Reliability

D-Matrix Corp.; Santa Clara (CA); Hybrid; USD 260,000 - 340,000; Full time

Job summary

d-Matrix is seeking a Director to own quality and reliability for AI hardware spanning ASICs, cards, servers, racks and clusters. You will shape the QMS, drive supplier and manufacturing quality, and ensure field performance for data-center scale deployments.

This hands-on leader will build a world-class quality organization, lead audits to ISO 9001, and partner with Engineering, Manufacturing, Test and Supply Management to guide fault-tolerant design and MTBF targets for high availability

Qualifications

• 15+ years in hardware quality and reliability engineering.
• 5+ years leading multi-disciplinary teams.
• BS/MS in EE/ME or related engineering field.
• Deep exposure to server-class systems, AI accelerators, or data center hardware.
• Proven track record building or scaling a QMS through high-volume ramps.
• Hands-on experience with supplier, manufacturing, and customer quality.

Responsibilities

• Build and scale the QMS across ASIC, card, server, rack, and cluster products.
• Design and run RMA, reverse logistics, and failure analysis processes with closed-loop feedback into design and manufacturing.
• Drive reliability programs (qualification, RDT, MTBF, ORT) and fault-tolerant design that meets AI datacenter availability requirements.
• Establish supplier and manufacturing quality programs across partners, including audits, process controls, and NPI build readiness.
• Lead Component Engineering for board-level products, including qualification, second-source programs, and lifecycle management.
• Define quality KPIs and dashboards (yield, DPPM, RMA rate, MTBF, CAPA closure) and report independently to executive leadership.
• Serve as the quality voice in product release and shipment readiness, customer audits, and escalations; build, hire, and develop the quality organization for volume shipments and Rack Scale solutions

Skills

Quality management

Reliability engineering

MTBF

RDT/ORT

FMEA

SPC

DOE

ISO 9001 lead auditor

Education

BS/MS in EE/ME or related engineering field

Tools

Arena PLM

FMEA/8D tools

DOE/SPC

Job description

d-Matrix is seeking a Director to own quality and reliability for AI hardware spanning ASICs, cards, servers, racks and clusters. You will shape the QMS, drive supplier and manufacturing quality, and ensure field performance for data-center scale deployments.

This hands-on leader will build a world-class quality organization, lead audits to ISO 9001, and partner with Engineering, Manufacturing, Test and Supply Management to guide fault-tolerant design and MTBF targets for high availability