Director, AI Engineering — Agentic Solutions Leader

Cisco; San Jose (CA); On-site; USD 251,000 - 363,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with Cisco matching

Paid parental leave

Disability coverage

Basic life insurance

Annual bonuses for non-sales roles

Job summary

Cisco is seeking an engineering leader for the CX AI Incubation and Agent team in San Jose to define the technical strategy for AI solutions and to lead cross-functional teams from concept to production.

You will oversee architecture, platform development, and the delivery of autonomous agent networks, with a focus on responsible AI and scalable AI architectures. This onsite role offers strong growth and impact in enterprise AI.

Qualifications

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field with 15+ years of software engineering experience (or Master’s degree with 12+ years).
• 5+ years of engineering management experience leading software and ML engineering teams.
• Experience programming in Python, Java, C++, or modern object-oriented languages.
• Experience building and scaling data-driven AI/ML systems, AI-native applications, and AI agents, including agent harnesses and production-grade agentic architectures.
• Experience building and deploying systems utilizing LLMs, NLP, Generative AI, or Agentic AI architectures.

Responsibilities

• Drive engineering Delivery: Spearhead end-to-end development of agentic AI solutions across the CX customer adoption and renewals portfolio.
• Architecture and platform: Lead architecture and build core platform to host Agentic solutions.
• Lead Engineering Teams: Manage and mentor cross-functional teams of software, ML, and data engineers and technical leaders through full lifecycle delivery.
• Standardize Tech Stack: Evaluate, select, and standardize tools, frameworks, and foundation model infrastructure across the portfolio.
• Align Cross-Functionally: Partner with product management and business stakeholders to translate strategic requirements into production AI applications.
• Set Engineering Standards: Establish best practices for responsible AI, context engineering, and observable agent deployment.

Skills

Python

Java

C++

Education

Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field

Master’s degree with 12+ years

Job description

Cisco is seeking an engineering leader for the CX AI Incubation and Agent team in San Jose to define the technical strategy for AI solutions and to lead cross-functional teams from concept to production.

You will oversee architecture, platform development, and the delivery of autonomous agent networks, with a focus on responsible AI and scalable AI architectures. This onsite role offers strong growth and impact in enterprise AI.