Director, AI-Driven Product & CX — Home Services

The Home Depot; Atlanta (GA); On-site; USD 260,000 - 360,000; Full time

Job summary

The Home Depot is seeking a Director of Product to lead a team of Product Managers and shape the digital roadmap for its B2C Home Services Online experience. You will drive AI-first strategies, partnering with Engineering, Data Science, UX, and merchants to deliver measurable business impact.

You will translate complex concepts for executives, build value-based roadmaps, and elevate product management practices across the organization.

Qualifications

• Bachelor's degree or equivalent required.
• Experience leading product teams and roadmaps.
• Strong knowledge of AI/ML, multimodal tech and data-informed decisions.

Responsibilities

• Define and deliver multi-year product roadmap for B2C Home Services Online.
• Build and mentor high-performing product management teams.
• Collaborate with Engineering, Data Science, UX, business partners and merchants.
• Lead AI, NLP, image processing and 3D tool initiatives to drive ROI.

Skills

Executive communication

Cross-functional leader

Financial acumen

Product management

Talent developer

Education

Bachelor's degree

Bachelor's in CS/Eng/Data Science

Job description

The Home Depot is seeking a Director of Product to lead a team of Product Managers and shape the digital roadmap for its B2C Home Services Online experience. You will drive AI-first strategies, partnering with Engineering, Data Science, UX, and merchants to deliver measurable business impact.

You will translate complex concepts for executives, build value-based roadmaps, and elevate product management practices across the organization.