Director, AI-Driven Portfolio & Business Analysis

N-Able Technologies, Inc.; Burlington (MA); Hybrid; USD 154,000 - 193,000; Full time

Benefits offered by this job

Medical, dental and vision

Generous PTO & holidays

Volunteer days

Parental Leave

401(k) with company-match

Employee Stock Purchase Program

On-site gym access

Wellness rewards

Learning opportunities

Hybrid working model

Job summary

N-able Technologies, Inc. is seeking a Director of Business Systems Analysis & Portfolio Management to lead a team of 5 in the Plan phase of Bus Apps’ Plan Build Sustain model.

The role requires hands-on experience across Salesforce, Marketo, Zuora, Boomi, and Snowflake, with a focus on portfolio intake, governance and AI-enabled decision making. The position is hybrid, with on-site work allowed in Ottawa, Canada or Burlington, MA Collaboration Hub.

Qualifications

• 10+ years in BA and portfolio management.
• 7+ years in a people-leadership role.
• Hands-on experience with Salesforce, Marketo, Zuora, Boomi, and Snowflake.
• Lean and Agile practices; certifications in BA/PM (e.g., PMP/SAFe/CSM/CSPO) preferred.
• Experience in B2B SaaS or technology commercialization.
• Executive stakeholder management and communication skills.
• AI-native practitioner applying AI/tools to improve team output.
• Experience with third-party SaaS platforms and vendor management.
• Ability to challenge convention and drive aligned business outcomes.

Responsibilities

• Engage the business to understand priorities and domains across the Lead-to-Customer-Support journey.
• Act as strategic advisor and embedded partner in decisions.
• Challenge assumptions and advocate for right business outcomes.
• Own Plan phase outcomes end-to-end from problem framing to handoff to Build.
• Own intake and prioritization for the portfolio with peer leaders.
• Build and maintain portfolio reporting frameworks for visibility into intake, prioritization, capacity and value.
• Apply lean and agile practices to intake, requirements and roadmaps.
• Lead, grow and develop the team and build a strong portfolio management discipline.
• Coach stakeholders on engagement, domain knowledge and requirements discipline.
• Operate as AI-native leader using AI tooling to improve team output and speed.
• Maintain fluency in a 100% third-party SaaS landscape and align with vendor management.
• Represent BA function on Bus Apps leadership and cross-functional planning forums.

Skills

Strategic partnerships

Leadership

Lean & Agile

Executive stakeholder mgmt

Portfolio governance

AI-native tooling

Change management

Vendor management

Requirements discipline

Tools

Salesforce (SFDC)

Marketo

Zuora

Boomi

Snowflake

Job description

N-able Technologies, Inc. is seeking a Director of Business Systems Analysis & Portfolio Management to lead a team of 5 in the Plan phase of Bus Apps’ Plan Build Sustain model.

The role requires hands-on experience across Salesforce, Marketo, Zuora, Boomi, and Snowflake, with a focus on portfolio intake, governance and AI-enabled decision making. The position is hybrid, with on-site work allowed in Ottawa, Canada or Burlington, MA Collaboration Hub.