Director, AI-Driven Enterprise Transformation

Sedgwick Claims Management Services Inc.; United States; Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k and matching

PTO

Disability and life insurance

Employee assistance

FSA/HSA

Other benefits

Job summary

Sedgwick Claims Management Services Inc. is seeking a Business Transformation Director to lead enterprise-wide programs that shape strategy and drive measurable outcomes.

This role focuses on implementing AI-enabled operating models and ensuring cross-functional alignment across senior leadership. Qualified candidates will have a Master’s degree and 10+ years of experience in large-scale transformation, with certifications in transformation or AI preferred.

Qualifications

• Master’s degree preferred.
• Ten+ years of experience leading large-scale transformation initiatives.
• Certifications related to business transformation and/or AI preferred.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates priorities into executable roadmaps.
• Sponsors AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes governance, metrics, and benefit realization frameworks.
• Drives data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence.

Skills

Executive presence

Enterprise thinking

Change leadership

AI tools

PC literacy

Analytical skills

Time management

Written reports

Team collaboration

Performance management

Education

Master’s degree

Certifications in transformation/AI

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Inc. is seeking a Business Transformation Director to lead enterprise-wide programs that shape strategy and drive measurable outcomes.

This role focuses on implementing AI-enabled operating models and ensuring cross-functional alignment across senior leadership. Qualified candidates will have a Master’s degree and 10+ years of experience in large-scale transformation, with certifications in transformation or AI preferred.