Director, AI Dev Platform & Release

ServiceNow; California; On-site; USD 221,000 - 387,000; Full time

Job summary

ServiceNow is seeking a Director of Product Management to lead a team of PMs and own the product strategy for empowering developers on the Now platform. You will drive areas including Developer Reach, Sandboxes, Agentic Testing, and Release Ops, shaping a single lifecycle from authored change to governed deployment.

You will build and develop a PM team, define how to validate AI-originated changes at scale, and own governance for releases while balancing velocity with auditability.

Qualifications

• Experience integrating AI into work processes or decision-making.
• 12+ years of product management experience, including leading PM teams.

Responsibilities

• Own the multi-year product strategy and roadmap across Developer Reach, Sandboxes, Agentic Testing, and Release Ops.
• Build and lead a team of PMs per area, setting standards for product craft and strategy.
• Define the sandbox strategy, provisioning speed, data handling, and developer experience.

Skills

AI integration

Team leadership

Product strategy

Developer platform

Tools

CI/CD

Test automation

Environment management

Release orchestration

Change management

Job description

ServiceNow is seeking a Director of Product Management to lead a team of PMs and own the product strategy for empowering developers on the Now platform. You will drive areas including Developer Reach, Sandboxes, Agentic Testing, and Release Ops, shaping a single lifecycle from authored change to governed deployment.

You will build and develop a PM team, define how to validate AI-originated changes at scale, and own governance for releases while balancing velocity with auditability.