Director, AI Delivery

VNS Health; New York (NY); On-site; USD 194,000 - 258,000; Full time

Benefits offered by this job

Referral bonus

PTO + holidays

Health insurance

Retirement matching

Wellness programs

FSAs

Tuition reimbursement

Professional growth

Internal mobility

CEU credits

Career advancement

Job summary

VNS Health seeks a hands-on leader to own and scale its enterprise AI portfolio across discovery, pilot, and enterprise deployment. You will build and lead a cross-functional delivery organization, enforce standardized AI workflows, and partner with executives to align on priorities and remove blockers.

Success is measured by business impact and ROI, not activity. The role requires 8+ years in AI/tech delivery, strong portfolio management, and experience leading teams in dynamic environments.

Qualifications

• 8+ years of experience in AI or technology delivery, product management, or implementation leadership.
• Demonstrated experience building and leading cross-functional delivery teams from the ground up.
• Proven track record managing a portfolio of concurrent technology or AI initiatives from discovery through enterprise scale.
• Experience operating in ambiguous, fast-changing environments where priorities shift.
• Strong track record measuring and reporting the business impact and ROI of delivered initiatives.
• Design thinking experience or training (preferred).
• Experience in healthcare, health plans, or another highly regulated industry (preferred).
• Management consulting or client-facing delivery background (preferred).
• Minimum five years of management and people leadership experience.

Responsibilities

• Own delivery of the active AI project portfolio from discovery to scale on a predictable cadence.
• Lead AI Squad Leads and build cross-functional delivery teams.
• Enforce AI Ways of Working, including intake, prioritization, sprint cadence, and KPI baselining.
• Partner with leaders to scope problems, align stakeholders, and remove blockers.
• Direct the AI Engineering squad in forward-looking work beyond the current backlog.
• Own measurement and reporting of value and impact for enterprise ROI tracking.
• Apply iterative, test-and-learn delivery with pilot results guiding scope and adoption.
• Represent AI Delivery in cross-functional and executive forums with clear status updates.
• Participate in special projects as assigned.

Skills

AI delivery leadership

Cross-functional leadership

Portfolio management

ROI measurement

Design thinking

Education

Bachelor's degree

Master's degree

Job description

Overview

Owns end-to-end execution of VNS Health's enterprise AI portfolio, currently 22 active use cases on a path to $20M in validated FY2027 value. This is a hands-on, builder role for a leader who runs the AI Ways of Working end to end: discovery, experiment, pilot, scale, including building the cross-functional team internally to execute this work. The ideal candidate has led AI or technology delivery before, is comfortable building a function from zero, and measures success by the business impact delivered, not activity.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Own delivery of the active AI project portfolio, driving each project through the Discovery, Experiment, Pilot, and Scale stage gates on a predictable clock
• Lead the AI Squad Leads and build a delivery team, standing up cross-functional squads that pull the right stakeholders from across the organization into each project
• Enforce the AI Ways of Working on every project: AI Brief intake, review, ELT prioritization, four-week sprint cadence, and KPI baselining before kickoff
• Partner directly with leaders and senior leaders across VNS Health to scope problems, align stakeholders, and clear delivery blockers
• Direct the AI Engineering squad, matrixed with SciTech, on forward-looking work exploring how AI can transform core operations beyond the current project backlog
• Own measurement and reporting of the value and impact delivered by every project, feeding the enterprise ROI tracking process
• Bring an iterative, test-and-learn approach to delivery, adjusting scope based on pilot results rather than committing to a fixed plan upfront Build the muscle for taking projects from pilot to enterprise scale, including change management and adoption planning
• Represent AI Delivery in cross-functional and executive forums, communicating status, risk, and value clearly to senior stakeholders
• Participates in special projects and performs other duties as assigned.

Qualifications

Education

Bachelor's Degree required

Master's Degree preferred

Work Experience

• 8+ years of experience in AI or technology delivery, product management, or implementation leadership, including recent experience delivering AI or generative AI solutions into production. required
• Demonstrated experience building and leading cross-functional delivery teams from the ground up. required
• Proven track record managing a portfolio of concurrent technology or AI initiatives from discovery through enterprise scale. required
• Experience operating in ambiguous, fast-changing environments where priorities and scope shift as new information emerges. required
• Strong track record measuring and reporting the business impact and ROI of delivered initiatives. required
• Design thinking experience or training. preferred
• Experience in healthcare, health plans, or another highly regulated industry. preferred
• Management consulting or client-facing delivery background. preferred
• Minimum five years of management and people leadership experience required

Pay Range

USD $193,600.00 - USD $258,200.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.