Director, AI & Automation Strategy & Portfolio

Visa

Austin (TX)

Hybrid

USD 152,000 - 244,000

Full time

10 days ago

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Job summary

Visa is seeking a Director of Strategy & Operations for its AI & Automation Solutions team in Austin, TX. You will drive governance across the technology portfolio, align roadmaps with product and tech leaders, and monitor delivery risks while producing concise executive communications.

The role blends strategy, operations, and portfolio management to enable scalable AI initiatives across Client Services. You will partner with senior leaders to advance strategic priorities, manage critical

Qualifications

10+ years of work experience with a Bachelor's Degree or at least 8 years with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
Strong strategic thinking, analytical, and structured problem-solving capabilities.
Demonstrated ability to partner with senior executives and influence decisions across diverse stakeholder groups.
Exceptional written and verbal communication skills, including executive presentation development and storytelling.

Responsibilities

Drive governance across the technology portfolio, enhancing operating rhythms, processes, and performance tracking to improve execution rigor.
Partner with Product and Technology leaders to align priorities, roadmaps, dependencies, and investment decisions.
Monitor portfolio health, roadmap adherence, and delivery risks, providing actionable insights and recommendations to leadership.
Develop executive communications and presentations that enable alignment and effective engagement with senior leaders.
Lead monthly reporting and OKR progress tracking, continuously improving the quality and efficiency of reporting and visibility into progress and capabilities delivered.
Improve the discipline and consistency of impact tracking to demonstrate the business value delivered by AI and automation capabilities.
Lead high-priority strategic projects that advance AI, automation, and operating model transformation across Client Services.
Develop compelling narratives that articulate the value and impact of the technology portfolio for executive and client-facing audiences.
Evaluate emerging opportunities and develop recommendations to inform organizational priorities and strategic decisions.