Director - AGT PMO

SHI International; Piscataway Township (NJ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Diversity & inclusion

Career growth opportunities

Health, wellness, and financial perks

World-class facilities and tools

Job summary

SHI International is seeking a Director - PMO to lead the Project Management Office for Advanced Growth Technologies (AGT), overseeing AI, data center, IT operations, and software development initiatives. You will build and guide a high-performing team of project and program managers and ensure initiatives are delivered on time, within scope, and aligned to business priorities.

You will define PMO standards, oversee portfolio governance, and partner with sales, technical teams, and partners like

Qualifications

• 10+ years in project and program management, including 3-5+ years in people leadership and PMO oversight.
• Proven end-to-end delivery of customer-facing projects across requirements, SOW, execution, and go-live.
• Technical program management experience in AI/ML, data center, IT operations, and software development.

Responsibilities

• Lead, mentor, and develop a team of project and program managers.
• Define and maintain PMO standards, frameworks, and methodologies (waterfall, agile, hybrid).
• Oversee portfolio planning, prioritization, and governance; monitor scope, schedule, budget, risks, and benefits realization.
• Own end-to-end delivery of customer-facing projects from intake to post-implementation review.
• Serve as senior customer contact for expectations, scope changes, status reporting, escalations, and executive reviews.
• Drive AGT’s full-stack AI solutions delivery, in partnership with AGT sales, technical, and go-to-market teams and NVIDIA.
• Own AGT operational governance including CRM, data integrity, billing, KPI reporting, and intake processes.

Skills

Strategic Leadership

Inclusive People Leadership

Execution Excellence

Collaboration & Influence

Adaptability & Change Agility

Education

Bachelor’s degree in Business, Project Management, Information Systems, Engineering, or related field

Master’s degree or MBA (preferred)

Tools

Planview

Asana

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

The Director - PMO leads the Project Management Office for SHI’s Advanced Growth Technologies (AGT), the full-stack AI solutions pillar, providing governance and oversight for AGT’s AI, data center, IT operations, and software development portfolio. Partnering with AGT sales, technical, and go-to-market teams and strategic partners such as NVIDIA, this people leader builds a high-performing team of project and program managers and ensures customer initiatives are delivered on time, within scope, and aligned to business priorities.

Role Description

• Lead, mentor, and develop a team of project and program managers.
• Define and maintain PMO standards, frameworks, and methodologies (waterfall, agile, hybrid), and lead adoption of Planview or Asana.
• Oversee portfolio planning, prioritization, and governance; monitor scope, schedule, budget, quality, risks, and benefits realization.
• Own end-to-end delivery of customer-facing projects, from intake, requirements, and SOW through execution, go-live, handoff, and post-implementation review.
• Serve as senior customer contact for expectations, scope and change management, status reporting, escalations, and executive business reviews.
• Lead delivery of AGT’s full-stack AI solutions, including AI factory and lab builds, GPU infrastructure, AI workshops, and agentic AI engagements, in partnership with AGT sales, technical, and go-to-market teams and partners such as NVIDIA.
• Own AGT operational governance, including CRM and data integrity, billing, KPI and pipeline reporting, and intake processes.
• Drive continuous improvement and a culture of collaboration, accountability, and transparent communication.

Behaviors and Competencies

• Strategic Leadership Aligns the portfolio to strategy and prioritizes work that delivers the greatest business value.
• Inclusive People Leadership Builds a supportive environment where diverse perspectives are welcomed and team members grow.
• Execution Excellence Drives disciplined planning and delivery, and addresses issues proactively.
• Collaboration & Influence Builds cross-functional alignment and influences without authority.
• Adaptability & Change Agility Navigates ambiguity and evolving priorities with resilience.

Skill Level Requirements

• 10+ years in project and program management, including 3-5+ years in people leadership and experience leading a PMO or large, complex portfolios.
• Proven customer-facing, end-to-end project delivery, from requirements gathering through customer acceptance.
• Technical program and project management experience in AI/ML and agentic AI (GPU compute, data pipelines, model deployment, AI readiness); data center projects (greenfield, retrofit, modular, power and cooling, networking, infrastructure deployment); IT operations (infrastructure and cloud migrations, ITSM/ITIL, change and release management, operational readiness); and software development (SDLC, agile/DevOps, release planning, engineering dependencies).
• Ability to engage credibly with engineers and architects and assess technical risk and critical path across multi-vendor solutions.
• Expert-level skill in Planview or Asana for portfolio planning, resource management, workflow automation, and reporting.
• Excellent communication and stakeholder management skills, including with senior executives, and strong data-driven analytical skills.

Preferred Skills and Experience

• Familiarity with scaled agile and hybrid delivery models; experience in complex, cross-functional technology initiatives.
• Certifications such as PMP, PgMP, PMI-ACP, SAFe, or equivalent.
• Experience with organizational change management and benefits realization.

Other Requirements

• Bachelor’s degree in Business, Project Management, Information Systems, Engineering, or related field.
• Preferred: Master’s degree (e.g., MBA) or advanced studies in project management.

The estimated annual pay range for this position is $150,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity

M/F/Disability/Protected Veteran Status

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive in our offices or yours.