Director - AGT PMO

SHI; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Dental & vision insurance

401K plan

Job summary

SHI International Corp. is seeking a Director – PMO to lead the Project Management Office for AGT, SHI’s AI and data center solutions pillar.

You will build and guide a high-performing team of project and program managers, establishing PMO standards and governance across AI, infrastructure, and software initiatives. You’ll partner with sales, engineering, and go‑to‑market teams, working with partners such as NVIDIA to ensure on‑time, in‑scope delivery and measurable business impact.

Qualifications

• 10+ years in project and program management with 3–5+ years in people leadership.
• Proven end-to-end delivery, including requirements through acceptance.
• Experience in AI/ML, GPU compute, data pipelines, and IT infrastructure projects.
• Expert in Planview or Asana for portfolio planning and reporting.

Responsibilities

• Lead, mentor, and develop a team of project and program managers.
• Define and maintain PMO standards, frameworks, and methodologies (waterfall, agile, hybrid).
• Oversee portfolio planning, prioritization, and governance; monitor scope, schedule, budget, risks, and benefits realization.
• Own end-to-end delivery of customer-facing projects from intake through post-implementation review.
• Serve as senior customer contact for expectations, scope and change management, status reporting, escalations, and exec reviews.
• Lead delivery of AGT’s full-stack AI solutions in partnership with AGT teams and NVIDIA.
• Own AGT operational governance, including CRM, data integrity, billing, KPI reporting, and intake processes.
• Drive continuous improvement and a culture of collaboration, accountability, and transparent communication.

Skills

PMO leadership

Portfolio planning

Planview/Asana

Stakeholder management

End-to-end delivery

Technical risk assessment

AI/ML program management

Data center projects

IT operations

SDLC / DevOps

Communication skills

Education

Bachelor's degree in Business/IS/Engineering

Tools

Planview

Asana

Job description

Piscataway, NJ USA

Austin, TX USA

Full time

JR4063

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Director – PMO leads the Project Management Office for SHI’s Advanced Growth Technologies (AGT), the full-stack AI solutions pillar, providing governance and oversight for AGT’s AI, data center, IT operations, and software development portfolio. Partnering with AGT sales, technical, and go-to-market teams and strategic partners such as NVIDIA, this people leader builds a high-performing team of project and program managers and ensures customer initiatives are delivered on time, within scope, and aligned to business priorities.

Role Description

• Lead, mentor, and develop a team of project and program managers.
• Define and maintain PMO standards, frameworks, and methodologies (waterfall, agile, hybrid), and lead adoption of Planview or Asana.
• Oversee portfolio planning, prioritization, and governance; monitor scope, schedule, budget, quality, risks, and benefits realization.
• Own end-to-end delivery of customer‑facing projects, from intake, requirements, and SOW through execution, go-live, handoff, and post‑implementation review.
• Serve as senior customer contact for expectations, scope and change management, status reporting, escalations, and executive business reviews.
• Lead delivery of AGT’s full‑stack AI solutions, including AI factory and lab builds, GPU infrastructure, AI workshops, and agentic AI engagements, in partnership with AGT sales, technical, and go-to-market teams and partners such as NVIDIA.
• Own AGT operational governance, including CRM and data integrity, billing, KPI and pipeline reporting, and intake processes.
• Drive continuous improvement and a culture of collaboration, accountability, and transparent communication.

Behaviors and Competencies

• Strategic Leadership – Aligns the portfolio to strategy and prioritizes work that delivers the greatest business value.
• Inclusive People Leadership – Builds a supportive environment where diverse perspectives are welcomed and team members grow.
• Execution Excellence – Drives disciplined planning and delivery, and addresses issues proactively.
• Collaboration & Influence – Builds cross‑functional alignment and influences without authority.
• Adaptability & Change Agility – Navigates ambiguity and evolving priorities with resilience.

Skill Level Requirements

• 10+ years in project and program management, including 3–5+ years in people leadership and experience leading a PMO or large, complex portfolios.
• Proven customer‑facing, end‑to‑end project delivery, from requirements gathering through customer acceptance.
• Technical program and project management experience in AI/ML and agentic AI (GPU compute, data pipelines, model deployment, AI readiness); data center projects (greenfield, retrofit, modular, power and cooling, networking, infrastructure deployment); IT operations (infrastructure and cloud migrations, ITSM/ITIL, change and release management, operational readiness); and software development (SDLC, agile/DevOps, release planning, engineering dependencies).
• Ability to engage credibly with engineers and architects and assess technical risk and critical path across multi‑vendor solutions.
• Expert‑level skill in Planview or Asana for portfolio planning, resource management, workflow automation, and reporting.
• Excellent communication and stakeholder management skills, including with senior executives, and strong data‑driven analytical skills.

Preferred Skills and Experience

• Familiarity with scaled agile and hybrid delivery models; experience in complex, cross‑functional technology initiatives.
• Certifications such as PMP, PgMP, PMI‑ACP, SAFe, or equivalent.
• Experience with organizational change management and benefits realization.

Other Requirements

• Bachelor’s degree in Business, Project Management, Information Systems, Engineering, or related field.
• Preferred: Master’s degree (e.g., MBA) or advanced studies in project management.

The estimated annual pay range for this position is $150,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World‑class facilities and the technology you need to thrive – in our offices or yours.