Associate Project Manager - Cybersecurity

SHI International; North Carolina; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, vision, dental

401(k)

Flexible spending accounts

Job summary

SHI International is seeking an Associate Project Manager for the PMO to oversee day-to-day operations of multiple small to mid-size projects, including cybersecurity engagements. You will schedule resources, track hours and budget, review deliverables, and communicate project health to stakeholders.

Collaboration with Subcontractors, Sales, Clients, and Delivery teams is essential for success. The role requires coordinating with cross-functional teams, managing risk, and maintaining project

Qualifications

• Completed Bachelor's Degree or relevant work experience required.
• Minimum 2 years of Project Coordinator experience.
• CAPM, PMP or other relevant project management certifications preferred.

Responsibilities

• Plan, schedule, and track project timelines, milestones, and deliverables.
• Coordinate cross-functional teams to align objectives and timelines.
• Allocate and manage resources within budget and timeline.
• Manage relationships with vendors and third-party service providers, ensuring contractual obligations are met.
• Communicate project health to stakeholders and conduct status meetings.

Skills

Project coordination

Cross-functional collaboration

Time management

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

Jira

Trello

MS Project

DevOps

Planview

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you'll enjoy:

Our Benefits

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

SHI has an exciting opportunity available in our PMO team as an Associate Project Manager. The Associate Project Manager manages day-to-day operational and tactical aspects of multiple, small, and medium-scale projects from beginning to end, including client interaction and expectations. They coordinate technical resources for professional services engagements across cybersecurity. This position will schedule resources, manage escalations, track hours and budget, review deliverables, and maintain clear communication with stakeholders on project health. This position interacts with internal and external resources as well as Clients daily. This individual will work closely with Subcontractors, Sales, Clients, and Project Delivery teams to ensure project success.

Role Description

Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools

Work with the delivery teams to align project objectives and timelines

Coordinate cross-functional teams, ensuring all stakeholders understand their roles and responsibilities

Allocate and manage resources efficiently, ensuring all project tasks are completed within the allocated budget and timeline

Manage relationships with vendors and third-party service providers, ensuring they meet all contractual obligations

Conducts regularly scheduled status calls to update stakeholders on the project health utilizing status reports and project plans

Understands the project budget, timeline, and key dependencies, and escalates issues as needed.

Identify potential risks associated with the project and develop contingency plans to manage them.

Maintain comprehensive project documentation, including project progress, decisions, issues, and risk management strategies

Communicate, coordinate, and build relationships with customers by providing a high level of customer service

Track project expenses and milestones, work with finance to initiate invoicing

Upon project completion, initiate project closure which includes project acceptance, and final invoicing, and conduct a thorough review to identify lessons learned and best practices for future projects

Support Service Delivery Pods and Service Delivery Consultants with project setup and financials

Collaborate with direct management to improve processes and procedures geared towards maximized efficiency and client satisfaction

Participate in PMO team discussions, reviewing active projects and collaborating on strategy

Behaviors and Competencies

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
• Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.
• Results Orientation: Can set personal goals and work towards them, achieving results consistently.
• Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
• Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
• Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.
• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

Skill Level Requirements

The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate

Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate

Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate

Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate

Other Requirements Completed Bachelor's Degree or relevant work experience required Minimum 2 years of Project Coordinator experience Ability to travel up to 10% Preferred Skills Experienced with Cloud or Cybersecurity project management experience Experienced with Microsoft Suite Experienced with Planview Experienced with resource demand and allocation Experienced with supporting enterprise projects Experienced with multiple project management approaches including traditional and Agile CAPM, PMP, or other relevant project management certifications

Compensation

The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

About Us (repeat)

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours.