Director, Adoption & OCM Strategy (AI-Enabled Value)

NewRocket; Santa Clara (CA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity and inclusion initiatives

Equal opportunity employer

Career growth opportunities

Job summary

NewRocket is seeking a Director for Adoption Consulting, focusing on Organizational Change Management and Value Measurement. This senior leadership position involves redefining adoption and training methodologies using AI-driven solutions. The ideal candidate will have extensive experience in consulting and technology transformations, particularly with ServiceNow. This role offers a hybrid work model, contributing to a diverse and inclusive workplace that values every employee. Competitive salary and benefits are provided.

Qualifications

• 10+ years in adoption, OCM, transformation, or consulting leadership roles.
• 5+ years experience with the ServiceNow workflow platform.
• Deep experience supporting large-scale technology or platform transformations.

Responsibilities

• Define and operationalize NewRocket’s Adoption Consulting strategy.
• Serve as executive advisor to client sponsors on adoption and behavior change.
• Lead a lean, high-impact team of adoption, OCM, and enablement specialists.

Skills

Executive stakeholder engagement

Digital adoption

Behavioral change

Value realization

AI-enabled delivery models

Tools

ServiceNow workflow platform

Job description

NewRocket is seeking a Director for Adoption Consulting, focusing on Organizational Change Management and Value Measurement. This senior leadership position involves redefining adoption and training methodologies using AI-driven solutions. The ideal candidate will have extensive experience in consulting and technology transformations, particularly with ServiceNow. This role offers a hybrid work model, contributing to a diverse and inclusive workplace that values every employee. Competitive salary and benefits are provided.