Direct-To-Home- Full Time Installation Technician - Plano, TX

NRG Energy; United States Virgin Islands; On-site; USD 35,000 - 55,000; Full time

Job summary

NRG Energy is seeking a Direct-To-Home Full Time Installation Technician to join their Smart Home team. This role involves installing and servicing smart home technology, providing exceptional customer service, and managing inventory. Candidates should have strong customer service skills and a valid driver's license.

Qualifications

• Exceptional customer service skills.
• Sales and/or field service experience is helpful.
• Ability to thrive in a team environment and work independently.

Responsibilities

• Install, service, and troubleshoot smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.
• Conduct routine maintenance and inventory of company products and equipment.

Skills

Customer service

Sales experience

Technical background

Job description

Join to apply for the Direct-To-Home Full Time Installation Technician - Plano, TX role at NRG Energy.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• Exceptional customer service skills.
• Sales and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Current valid driver’s license and reliable transportation.

Minimum Requirements

• Candidates must live within a 20-mile radius of the job location.
• Successful candidates will be required to pass a criminal background check, motor vehicle record check, and drug screening.

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.

NRG Energy is committed to a drug and alcohol-free workplace and conducts periodic drug testing. EOE AA M/F/Protected Veteran Status/Disability.