Direct Support Supervisor

Humanity Plus Homes; Pontiac (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance

Competitive Pay

Professional & Personal Development Op

Tuition Reimbursement

Paid Time Off (you earn it from day 1)

Job summary

Mosaic in Pontiac, IL is seeking a Direct Support Supervisor to lead a caring team and oversee program operations. You will hire, coach, and supervise staff while ensuring services meet regulatory standards and stay on budget.

Responsibilities include building a winning team, coordinating activities, ensuring safety, and supporting community integration; on-call crises support and documentation are also required. This role values integrity, empathy, and operational excellence.

Qualifications

• A passion to serve others and lead with empathy.
• Strong detail orientation and teamwork in a growing environment.
• Excellent time management and ability to juggle responsibilities.

Responsibilities

• Building a Winning Team: lead hiring, training, and supervision of direct reports.
• Operational Excellence: manage program operations, appointments, activities, and finances.
• Safety & Advocacy: ensure safety and regulatory compliance in all settings.
• Community Connection: help individuals integrate into the community through activities.
• Crisis Leadership: provide on-call support and implement behavior plans as needed.
• Documentation & Stewardship: maintain records and manage petty cash and funds.

Skills

Leadership

Attention to detail

Operations leadership

Time management

Adaptability

Education

Associate's Degree in a related field

CPR certification

Medication administration certification

Job description

Lead the Change. Empower Lives. Join Mosaic as a Direct Support Supervisor!

The OpportunityAre you a natural leader ready to build something great? Mosaic is taking a bold new direction in Pontiac, and we need a Direct Support Supervisor to help steer the ship . In this role, you aren’t just managing schedules; you are the architect of a caring community . You will hire, coach, and inspire a team to provide life-changing support for the people we serve . If you have the grit to lead through transition and the heart to advocate for others, we want you on our team .

Your Impactful Responsibilities

As a leader in our Pontiac location, you will coordinate and manage program operations while ensuring we meet all regulatory standards . Your day-to-day will involve:

Building a Winning Team: Leading the hiring, training, and supervision of direct reports to maximize engagement and results .

Operational Excellence: Managing program operations, including coordinating appointments, activities, and overseeing the accounting of individual finances .

Safety & Advocacy: Monitoring the comfort and safety of individuals while ensuring all environments and activities comply with regulatory requirements .

Community Connection: Assisting individuals with integration into the community by accompanying them to recreational and social activities .

Crisis Leadership: Providing on-call assistance during emergencies and implementing behavior plans or strategies when needed .

Documentation & Stewardship: Maintaining accurate records of activities and developmental progress while managing house petty cash and individual funds .

SCHEDULE: Generally day hours Monday-Friday/some nights/some weekends/some on call responsibilities/flexibility required

Requirements

Ideally you have:

• A passion to serve others
• Strong attention to detail and an even stronger desire to serve others in a team environment
• A love of operations and creating seamless, efficient environments
• Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
• Ability to adapt as needed in a growing environment
• Associate's Degree in a related field
• One year experience in a related field
• Certification in CPR or willingness to obtain
• Certification in medication administration or willingness to obtain

Extras we think you'll love:

• Daily Pay
• Health Insurance
• Competitive Pay
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

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