Direct Support Professional - Part Time

ICM, Inc.; Dover (DE); On-site; USD 21,000 - 30,000; Full time

Job summary

ICM, Inc. is seeking caregivers to assist clients with daily living activities, medication reminders, and household tasks while ensuring safety and dignity. The role includes documenting each shift on an online platform and coordinating with family and healthcare teams.

Candidates should adhere to HIPAA regulations, follow SOPs, and maintain reliable attendance. This position supports clients in staying independent at home and in the community, with a focus on compassionate care.

Qualifications

• Understands and complies with SOPs.
• Maintains HIPAA compliance.
• High school diploma or equivalent; some positions may require more education.
• Maintains prompt and regular attendance.

Responsibilities

• Provide quality care and assistance with daily living activities including bathing, grooming, dressing, meals, medication reminders, and household tasks.
• Help customers arrange appointments and transportation, and accompany them as needed.
• Monitor customer condition and safety, and report any changes.
• Record daily activities and shift notes using an online platform.

Skills

Quality decision making

Effective communication

Superior problem solving

Interpersonal effectiveness

Receptive to feedback

Positive work ethic

Education

High school diploma or equivalent

Job description

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.