Direct Support Professional | Job Coach | Business Services

National Center On Institutions And; Milford Mill (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Health Savings Account with employer*

403(b) retirement plan with employer 2

Job summary

NCIA is seeking a direct-support professional to provide individualized coaching and workplace support for individuals with disabilities across Baltimore and Laurel, MD. You will teach tasks, reinforce expectations, and encourage independence to ensure successful performance.

Role requires a high school diploma or GED, a valid driver's license, and the ability to assist with daily living activities. You will complete documentation, maintain safety, and participate in ongoing training including

Qualifications

• High school diploma or GED required.
• At least 6 months of related experience or training preferred.
• Valid driver’s license with acceptable driving record.
• Must be 21 years of age or older.
• Ability to assist with activities of daily living (feeding, toileting, hygiene) as needed.
• Ability to remain alert, attentive, and physically active throughout the shift.

Responsibilities

• Provide individualized coaching, training, and support in the workplace.
• Teach and reinforce job tasks, workplace expectations, and appropriate social interactions.
• Encourage independence while ensuring successful job performance.
• Implement Person-Centered Plans and Behavior Support Plans.
• Assist individuals in following work schedules and completing assigned duties.
• Support participation in community-based Meaningful Day Services activities.
• Respond professionally to behavioral challenges using approved intervention techniques.
• Complete required documentation, including attendance records, progress notes, and incident reports.
• Maintain safe, organized, and well-stocked work environments.
• Transport individuals using agency vehicles in accordance with agency policies.
• Collaborate with supervisors, families, and support teams to promote positive outcomes.
• Participate in ongoing professional development, including CPR, First Aid, and behavior management training.

Skills

Compassionate

Strong communication

Independent worker

Flexible

Valid driver’s license

Education

High school diploma or GED

Tools

Valid driver’s license

Job description

Job Details

Job DetailsJob Location: National Center on Institutions and Alternatives Inc - Baltimore, MD 21244Position Type: Full TimeSalary Range: $19.00 - $19.00 HourlyJob Shift: DayJob Coach

Location: Point Breeze & I-95 (Laurel, Md.)

Schedule: Monday-Friday | 8:00 AM - 4:00 PM (Laurel, Md) & 2:00pm – 10:00pm (Point Breeze) Shift Available

Make a Difference Every Day

What You'll Do

• Provide individualized coaching, training, and support in the workplace
• Teach and reinforce job tasks, workplace expectations, and appropriate social interactions
• Encourage independence while ensuring successful job performance
• Implement Person-Centered Plans and Behavior Support Plans
• Assist individuals in following work schedules and completing assigned duties
• Support participation in community-based Meaningful Day Services activities
• Respond professionally to behavioral challenges using approved intervention techniques
• Complete required documentation, including attendance records, progress notes, and incident reports
• Maintain safe, organized, and well-stocked work environments
• Transport individuals using agency vehicles in accordance with agency policies
• Collaborate with supervisors, families, and support teams to promote positive outcomes
• Participate in ongoing professional development, including CPR, First Aid, and behavior management training

What We're Looking For

• Patient, encouraging, and compassionate
• A strong communicator with excellent interpersonal skills
• Dependable, organized, and able to work independently
• Comfortable providing hands-on support and coaching
• Passionate about supporting individuals with disabilities
• Flexible and willing to adapt to changing needs

Why Join Our Team?

• Meaningful work that positively impacts lives
• Supportive and mission-driven team environment
• Paid training and professional development opportunities
• Opportunity to build rewarding relationships and help individuals achieve their goals
• A career where your work truly matters

Additional Information

This position may occasionally provide temporary coverage for a Janitorial Crew Supervisor when operational needs require.

Join a mission-driven team making a meaningful impact in the lives of others.

Qualifications

• High school diploma or GED required
• At least 6 months of related experience or training preferred
• Valid driver’s license with acceptable driving record
• Must be 21 years of age or older
• Ability to assist with activities of daily living (feeding, toileting, hygiene) as needed
• Ability to remain alert, attentive, and physically active throughout the shift

NCIA offers a strong and competitive benefits package, including:

• Health, dental & vision insurance
• Health Savings Account with employer contributions
• 403(b) retirement plan with employer match

Why NCIA?

NCIA is proud to be an equal opportunity employer and makes employment decisions based on merit.

NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.

All employment is decided based on qualifications, merit, and business needs.