Direct Support Professional

Independent Case Management Inc.; Russellville (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Independent Case Management Inc. is seeking a compassionate caregiver to provide quality care and support to clients in daily activities such as bathing, meal planning, grooming, medication reminders, and transportation coordination.

The role includes updating shift activities on an online platform, monitoring safety, and collaborating with the team to achieve client goals. The position requires empathy, reliability, and adherence to privacy standards, with care provided in clients’ homes and

Qualifications

• High school diploma or equivalent required.
• Some positions may require additional education.

Responsibilities

• Providing quality care and assistance with daily activities such as bathing, dressing, feeding, and medication.
• Help customers make appointments and arrange transportation for errands.
• Support customers to achieve goals to improve quality of life and community integration.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe safety, monitor surroundings, and ensure safe equipment use.
• Perform other duties as assigned.
• Demonstrate quality decision making.
• Maintain effective communication and interpersonal skills.
• Be receptive to feedback and maintain a positive work ethic.

Education

High school diploma or equivalent

Job description

Description

Primary Duties and Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.