Direct Support Lead: Mentor, Empower Independence

ADP, Inc.; Dover (DE); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

DailyPay Available

Job summary

Resources for Human Development (RHD) in Dover, DE is seeking an experienced Direct Support Professional Lead to provide hands-on care and leadership within our residential programs. You will mentor DSPs, ensure safety and regulatory compliance, and help create a compassionate, person-centered environment.

This role combines direct care with leadership duties, requiring excellent communication, trauma-informed care, and the ability to collaborate with the Residential Manager and care team to

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license and required driving record.
• CPR and First Aid certification.
• Ability to pass required background check and drug screening.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong judgment, problem-solving, organization, and time-management skills.
• Basic computer skills, including email, Microsoft Office, electronic documentation, and time-recording applications.

Responsibilities

• Provide on-site behavioral health and direct care services to individuals with developmental disabilities in a residential setting
• Assist with personal care, daily living activities, meal preparation, housekeeping, recreational activities, transportation, and medical appointments
• Provide supervision and guidance that helps individuals develop skills, build independence, and maximize their quality of life
• Mentor Direct Support Professionals and provide on-site training and guidance to support staff
• Work with the Residential Manager to address policy, regulatory, training, and compliance concerns
• Maintain regular communication with the Residential Manager and other members of the support team
• Ensure required daily documentation is completed accurately and according to organizational standards
• Review documentation, including medication administration records, ISPs, T-Logs, daily checklists, and other required records
• Assist with ensuring appropriate staffing levels and staff-to-individual ratios
• Coordinate and follow up on medical appointments, prescriptions, pharmacy needs, and related documentation
• Monitor and respond appropriately to crisis situations while maintaining a safe and therapeutic environment
• Advocate for individuals and serve as a liaison to community resources
• Provide trauma-informed and person-centered care
• Help ensure services comply with applicable safety standards, regulations, organizational policies, and ethical standards

Skills

Compassionate

Dependable

Patient

A Strong Mentor

Organized

Professional

Comfortable Taking Initiative

Committed to Helping Others

Education

High School Diploma or equivalent

Job description

Resources for Human Development (RHD) in Dover, DE is seeking an experienced Direct Support Professional Lead to provide hands-on care and leadership within our residential programs. You will mentor DSPs, ensure safety and regulatory compliance, and help create a compassionate, person-centered environment.

This role combines direct care with leadership duties, requiring excellent communication, trauma-informed care, and the ability to collaborate with the Residential Manager and care team to