Direct Services Case Worker

OSAGE NATION; Pawhuska (OK); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Osage Nation is seeking a Direct Services Case Worker to engage with constituents requesting assistance and efficiently process requests for Burial Assistance, the Regional Gathering Fund, and related services.

The role requires strong customer service, confidentiality, and integrity, with preference for an Associate’s Degree in Business/Management or related field and 1–2 years in a similar setting. A valid license and driving may be needed.

Formación

• Associate’s Degree in Business, Management or related field preferred.
• 1–2 years of executive, managerial, or office environment experience preferred.
• Excellent customer service skills.
• Ability to maintain confidentiality and ethics.
• Must pass criminal background check and drug/alcohol testing.
• Must have a clean driving record and valid license – may drive GSA or tribal vehicles.
• Must be able to lift, push, kneel, bend, reach overhead, and pull/carry up to 25 lbs.

Responsabilidades

• Interact with Osage Nation constituents requesting assistance with direct services.
• Process requests for Burial Assistance, Regional Gathering Fund and general referrals.
• Maintain confidentiality and uphold high personal integrity and ethics.
• Utilize Microsoft Office Suite and internet tools to efficiently fulfill service requests.

Conocimientos

Customer service

Typing speed

Interpersonal communication

Teamwork

Educación

Associate’s Degree in Business/Management or related field

Herramientas

Microsoft Office Suite

Descripción del empleo

Please complete your application at osagenation-nsn.gov andUpload your tribal Membership card, if claiming a preferenceAnswer all questions askedSign/acknowledge your applicationThank you for applying!The Direct Services Case Worker will directly interact with the Osage Nation constituents who request assistance in regards to available direct services, i.e.; Burial Assistance, Regional Gathering Fund and general request/referral for Osage Nation Services Information and efficiently execute requests for services. Must have a genuine concern for constituent requests and be dedicated to fulfill their needs.Associate’s Degree in Business, Management or related field preferredAt least 1 to 2 years of executive, managerial, office environment experience preferredMust have excellent customer service skillsMust maintain a professional attitude and appearance that positively represents the NationMust maintain confidentiality at all timesRequires a high level of personal integrity and ethicsRequires a high level of problem solving skillsRequires ability to use all Microsoft Office Suite programs and internetMust possess excellent and accurate typing skillsRequires proficient use of office equipment (Voice messaging system, Fax, Copier, Computer)Requires good interpersonal communication and team work skillsMust be able to pass a criminal background checkMust be able to pass drug/alcohol testingMust have a clean driving record and valid license – may be required to drive GSA or tribal vehiclesMust be able to lift, push, kneel, bend, reach overhead, and pull/carry up to 25 lbs.