Direct Service Provider

Bridgeport Diocese; Fairfield (CT); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Bridgeport Diocese is seeking a Direct Service Provider Staff to support individuals with developmental disabilities in a structured day program. You will supervise activities, assist with ADLs, and promote independence while ensuring safety and engagement.

The role involves implementing individualized plans, documenting progress, and collaborating with a care team to enhance quality of life and community participation. Training is provided, with emphasis on empathy and professionalism.

Qualifications

• High school diploma or equivalent required.
• Experience with developmental disabilities preferred but training provided.
• Strong communication, problem-solving, empathy, and professionalism.
• Proficiency in documentation and basic computer applications.

Responsibilities

• Provide direct supervision and support to participants during all program activities.
• Assist individuals with activities of daily living (ADLs) including feeding, toileting, hygiene, and mobility.
• Facilitate recreational, educational, vocational, and life skills activities.
• Implement Individual Plans (IPs) and track progress toward goals.
• Promote community integration by accompanying participants on outings and ensuring safety during travel.
• Maintain a safe, clean, and organized program environment.
• Support positive behavior management by implementing approved strategies and interventions.
• Communicate progress and incidents to team members, supervisors, and caregivers.
• Complete required documentation accurately and timely.

Skills

Strong communication

Problem-solving

Empathy

Patience

Team collaboration

Documentation proficiency

Microsoft Office

Driver’s license

PMT training

First Aid Certification

Education

High school diploma or equivalent

Human services certification (preferred)

Tools

Microsoft Office

Database systems

Job description

Position Summary

The Direct Service Provider Staff provides direct support and supervision to individuals with developmental disabilities and/or special needs in a structured DDS approved day program setting. This role focuses on promoting independence, skill development, community involvement, and overall quality of life for participants, while ensuring a safe, respectful, and engaging environment.

Key Responsibilities

• Provide direct supervision and support to participants during all program activities.
• Assist individuals with activities of daily living (ADLs), which may include feeding, toileting, hygiene, and mobility assistance.
• Facilitate and participate in recreational, educational, vocational, and life skills activities.
• Implement Individual Plans (IPs) and track progress toward established goals.
• Promote community integration by accompanying participants on outings and ensuring safety during travel.
• Maintain a safe, clean, and organized program environment.
• Support positive behavior management by implementing approved strategies and interventions.
• Communicate effectively with team members, supervisors, and caregivers regarding participant needs, progress, and incidents.
• Complete required documentation accurately and in a timely manner.
• Adherence to agency policies, procedures, and all relevant regulations.

Qualifications

• High school diploma or equivalent required; additional coursework or certification in human services, special education, or related field preferred.
• Experience working with individuals with developmental disabilities is preferred but not required; training will be provided.
• Strong communication and problem-solving skills.
• Demonstrate empathy, patience, and professionalism when working with individuals with a range of abilities.
• Proficiency in documentation and basic computer applications (Microsoft Office and database systems).
• Ability to work as part of a collaborative team.
• Ability to pass background checks and meet all state-required level clearances.
• Valid driver’s license with a safe driving record.
• PMT training and First Aid Certification (or completed within the first six months of employment).

Work Environment

• Position requires standing, walking, bending, and occasional lifting of up to 50-100 lbs.
• Ability to assist individuals with physical disabilities, including use of lifts, gait belts, and other mobility aids.
• Work takes place in a combination of indoor program settings and community environments.
• May involve exposure to weather conditions during community outings.

Hours: Monday – Friday 7:00am-3:30pm