Direct Sales Representative (Virtual Hiring Event)

Freddie Mac; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in telecommunications is seeking a customer service representative to engage with customers and enhance service delivery. The role offers opportunities for career advancement and a supportive work environment focused on community connectivity and innovation.

Benefits

Flexible work arrangements

Career advancement opportunities

Supportive work environment

Qualifications

• Experience in customer service or a similar role.
• Basic understanding of telecommunications or internet service concepts.

Responsibilities

• Engage with customers to provide support and resolve inquiries.
• Collaborate with teams to enhance service delivery.
• Assist in community outreach initiatives.

Skills

Communication

Customer Service

Team Collaboration

Tools

CRM Software

Job description

Employer Industry: Telecommunications

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on community connectivity and innovation
- Commitment to diversity and inclusion in the workplace
- Flexible work arrangements to promote work-life balance

What to Expect (Job Responsibilities):
- Engage with customers to provide support and resolve inquiries related to internet services
- Collaborate with cross-functional teams to enhance service delivery and customer satisfaction
- Assist in the development of community outreach initiatives to promote internet accessibility
- Conduct market research to identify trends and opportunities for service improvement
- Participate in training programs to stay updated on industry advancements and best practices

What is Required (Qualifications):
- Strong communication skills, both written and verbal
- Experience in customer service or a similar role
- Ability to work collaboratively in a team-oriented environment
- Basic understanding of telecommunications or internet service concepts
- Must be available for scheduled work shifts

How to Stand Out (Preferred Qualifications):
- Experience in the telecommunications industry
- Familiarity with community engagement strategies
- Proficiency in using customer relationship management (CRM) software
- Previous experience in a role focused on diversity and inclusion initiatives

#Telecommunications #CustomerService #CareerOpportunity #CommunityEngagement #Innovation

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