Direct Payments Monitoring & Compliance Officer (Hybrid)

Calderdale Norse Ltd; Virginia; Hybrid; USD 40,000 - 43,000; Full time

Job summary

Calderdale Council is recruiting a Direct Payments Monitoring Officer to join the Direct Payment Monitoring team within the Integrated Commissioning and Partnerships directorate. You will monitor Direct Payments annually, ensuring spend aligns with support plans and complies with legislation and policies.

You will request documentation from individuals or representatives, reconcile accounts, and provide advice and information on monitoring Direct Payments.

Qualifications

• Level 4 in a relevant financial qualification or demonstrable relevant experience.
• Excellent analytical and problem-solving skills.
• Knowledge of the adult social care financial assessments process and how it relates to Direct Payments.
• Ability to build and maintain strong working relationships with customers, colleagues and partners.
• Ability to manage your own workload in a fast-paced environment.

Responsibilities

• Monitor Direct Payments on an annual basis in line with legislation, policies and procedures.
• Request documentation from individuals/representatives and reconcile accounts to ensure spend aligns with support plans.
• Provide advice, support, and information on the monitoring function of Direct Payments.
• Collaborate with the Direct Payment, Care Charging, Financial Assessment and Sundry Income teams.
• Maintain attention to detail and work to deadlines.

Skills

Analytical skills

Problem-solving

Relationship building

Workload management

Education

Level 4 in financial qualification

Job description

Calderdale Council is recruiting a Direct Payments Monitoring Officer to join the Direct Payment Monitoring team within the Integrated Commissioning and Partnerships directorate. You will monitor Direct Payments annually, ensuring spend aligns with support plans and complies with legislation and policies.

You will request documentation from individuals or representatives, reconcile accounts, and provide advice and information on monitoring Direct Payments.