Direct-Hire DC Operations Leader: Grow & Lead

Mytee Products; Solon (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Direct hire

National growth

Family-oriented culture

Competitive pay

Recognition programs

Job summary

Mytee Products in Solon, Ohio is seeking an Operations Manager to lead the daily execution and culture of our Solon distribution center. You will own inbound, outbound, inventory, QA, and shipping operations, driving safety, accuracy, and efficiency while coaching managers on the floor.

This hands-on role requires strong follow-through, accountability, and the ability to address performance issues directly, building leaders, and ensuring we meet HQ KPIs across multiple sites.

Qualifications

• 5+ years of distribution center or warehouse operations leadership experience.
• Proven experience managing multi-functional warehouse teams.
• Strong working knowledge of outbound, inbound, inventory, and shipping operations.
• Demonstrated ability to lead people, not just processes.
• Comfortable addressing performance and accountability issues directly.
• Strong analytical and problem solving skills.
• Experience managing labor, productivity, and cost controls.

Responsibilities

• Own daily performance across inbound receiving, putaway, inventory, quality assurance, and outbound operations (picking, packing, shipping).
• Staff planning, scheduling, and labor allocation
• Monitor workflow, labor allocation, and capacity planning
• Enforce SOPs, policies, safety and standard work across all functions
• Actively manage exceptions and operational disruptions
• Develop team leaders, promote culture and accountability
• Pilot and test process improvements before network rollout
• Manager operational spend (Labor vs Revenue, Packing Material, Supplies and Facility)
• Workforce planning, scheduling, and labor optimization
• Monitor payroll vs budget and take corrective action
• Track and control packing material usage vs budget
• Identify cost saving opportunities without sacrificing service or safety
• Lead with a solutions first mindset; problems must come with actions
• Avoid victim or excuse-based thinking; challenges are owned and resolved
• Demonstrate strong follow-up and follow-through
• Hold leaders and hourly team members accountable to expectations
• Personally handle uncomfortable performance and behavior conversations
• Do not defer difficult people to inexperienced supervisors or leads
• Coach and develop managers, supervisors, and leads
• Build a culture of ownership, respect, accountability, and results
• Leads from the front; visible and engaged on the floor
• Holds self and others accountable
• Communicates clearly and directly
• Follows up until issues are closed
• Builds leaders, not dependency
• Prioritizes safety, accuracy, and service over shortcuts
• Own site safety compliance and housekeeping standards
• Ensure safety training, audits, and corrective actions are completed
• Address unsafe behaviors immediately
• Promote a clean, organized, and professional facility
• Identify and lead process improvement initiatives
• Pilot new workflows, tools, or standards at HQ before network rollout
• Partner with Inventory, Inbound/QA, and Specialty Shipping leaders to improve end-to-end flow
• Drive standardization and scalability
• Own and deliver HQ KPIs
• Investigate missed KPIs, identify root causes, and implement corrective actions
• Review daily/weekly performance dashboards
• Partner with offshore team for accurate data and reporting
• Drive employee touchbases for scorecard acknowledgement and performance review
• Supervisors with employees
• 1:1s with Managers and Supervisors
• Labor productivity (Scans/Labor Hour)
• Safety incident rate (Goal: zero recordables)
• Packing material spend vs budget
• Inventory Manager
• Specialty Shipping Supervisor

Skills

Leadership

Operations management

Analytical skills

Problem solving

Communication

Job description

Mytee Products in Solon, Ohio is seeking an Operations Manager to lead the daily execution and culture of our Solon distribution center. You will own inbound, outbound, inventory, QA, and shipping operations, driving safety, accuracy, and efficiency while coaching managers on the floor.

This hands-on role requires strong follow-through, accountability, and the ability to address performance issues directly, building leaders, and ensuring we meet HQ KPIs across multiple sites.