Direct Care Worker (46573)

UCP of Central Arizona; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

UCP of Central Arizona is seeking staff to assist members with independent living tasks, support living skills, and provide respite and care services at the Laura Dozer Main Campus in Phoenix, AZ. The role focuses on documenting progress, maintaining privacy, and collaborating with families and care teams.

Responsibilities include scheduling, billing, reporting, and ensuring services align with individual support plans, while fostering positive relationships and adhering to HIPAA.

Qualifications

• Must be 18 years or older.
• Background check and drug screening as part of pre-employment.
• Must have vehicle to transport member when approved by family and ISP.
• Must have internet access to communicate with UCP (email, timesheets).
• Must have general computer skills to input data into DDD software and other UCP programs.

Responsibilities

• Schedules services with member and family to meet needs.
• Prepares billing and reporting documents within required timelines.
• Ensures service hours are implemented according to ISP and shift calendar.
• Documents member progress daily for habilitation and attendant care goals.
• Maintains confidentiality of member information per HIPAA policies.
• Fosters positive relationships with members, families, other providers and external partners.
• Participates in ISP meetings and attends required trainings.

Skills

Communication skills

CPR/First Aid

Independent work

Education

High School Diploma or GED

Tools

DDD software

Job description

Job Details

Job Location: UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZ 85027

Provides services necessary to assist members to complete routine independent living tasks; to develop living skills for individual independence; and provide primary family members and/or caregivers a break from their daily responsibilities and document progress and results.

Essential Functions

• Schedules service(s) in conjunction with the member & family, to meet their needs.
• Provides HCBS Program Manager with complete and accurate billing, timesheets and reporting documents within the required time lines.
• Ensures implementation of members’ service hours (Attendant Care, Respite, and Habilitation) according to individual’s support plan (ISP) and schedule shift calendar.
• Completes individual billing documents each day for each member.
• Measures and documents member progress daily for Habilitation and Attendant Care goals and objectives.
• Maintains & ensures the confidentiality of all member information in their possession, and informs member’s Coordinator of any changes.
• Fosters positive relationships with members, families, other providers, and external partners.
• Refers members and/or families in crisis to the HCBS Program Coordinator, or other services as appropriate.
• Submits complete and accurate incident reports to the HCBS Program Manager as required by policy.
• Encourages members to participate in community, household, and personal care tasks.
• Performs combinations of tasks as outlined and authorized in the Individual Service Plan (ISP).
• Attends staff meetings and trainings as required by UCP.
• Maintains training certifications with renewals prior to expiration.
• Attends ISP meetings with member when requested.
• Performs/completes tasks as necessary or assigned to ensure the health, safety, and general welfare of the member.
• Maintain confidentiality in accordance with HIPAA policies.

Demonstrate UCP’s Values

Demonstrates empathy and understanding of the challenges faced by individuals with disabilities.

Good communication and interpersonal skills.

Ability to function independently as well as part of a team.

Able to work with a minimum amount of supervision; flexible, reliable, and able to work effectively with others.

Must be able to demonstrate competency in the following areas: manual dexterity to keep documentation records; assess and provide behavior management in crisis situations and call for assistance if needed; and be able to physically perform CPR/First Aid.

Minimum Requirements

• Must be 18 years or older.
• Must meet agency licensure requirements for fingerprinting, CPS, CPR and First Aid and DCW when appropriate.
• Must successfully complete a pre-employment criminal background and drug screening.
• Provide 3 verifiable reference letters.
• Must be able to lift and transfer members.
• Must have access to internet to communicate with UCP (email, timesheets etc.).
• Must possess general computer skills to input data into DDD software and other UCP programs.
• Must have phone access for urgent situations and to communicate with UCP.
• Must meet Agency Driving Record requirements as well as maintain current registration and auto insurance.
• Must have vehicle to transport member when approved by the family and recommended by the member’s ISP.
• All direct staff must have at least three (3) months experience in providing assistance and personal care to individuals.
• Perform three (3) months of habilitation services under the direct supervision of an individual who is qualified to provide habilitation as described below.

Preferred

• High School Diploma or GED equivalent.
• Experience of working with individuals with disabilities in private or center based setting.