Direct Care Professional Senior

Richmond Behavioral Health; Richmond (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Richmond Behavioral Health is seeking a Lead Residential Services Supervisor to guide peers in delivering direct care to individuals in a behavioral health setting. You will oversee shift operations, support clinical coordination, and ensure treatment plans are consistently implemented.

You will serve as a program contact for activities and help enhance service quality and team development within the Women’s Residential Treatment program.

Qualifications

• Experience leading direct care teams in behavioral health or residential settings.
• Ability to audit client charts and ensure documentation accuracy and compliance.
• Knowledge of residential program operations, safety, and quality improvement.

Responsibilities

• Lead and mentor peers in delivery of direct care services.
• Oversee shift operations and coordinate with clinical team.
• Maintain safety, cleanliness, and orderly programming areas.
• Oversee documentation of groups, interventions, logs, incidents, and meetings.
• Coordinate admissions and discharges with the clinical team.
• Manage recreational calendars and monthly staffing schedules.
• Ensure adequate stocking of food, supplies, and equipment.
• Perform other duties as assigned.

Skills

Staff supervision

Clinical coordination

Documentation

Program operations

Admissions coordination

Job description

RBHA’s Women’s Residential Treatment (WRTC) provides gender-responsive treatment to individuals enrolled in the program. The overarching goal is to provide holistic personal recovery and wellness. The goal for pregnant women is to coordinate high quality prenatal health care commensurate with need and ensure uncomplicated, drug-free births of infants delivered while their mothers are participating in the residential program. The goal for postpartum and parenting women is to provide assistance in adjusting to parenthood, including bonding with her infant, infant care, interacting with her infant, preparing for infant/child development and parenting training.

Job Summary

Lead and mentor peers in the delivery of direct care services to individuals with behavioral health, intellectual, or developmental disabilities. Responsibilities include overseeing shift operations, supporting clinical coordination, and ensuring consistent implementation of treatment plans. Serve as a point person for program activities and contribute to service quality and team development.

Essential Duties And Responsibilities

The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties.?Other duties may be assigned.

• Audit client charts and documentation including progress notes, nursing notes, admission/discharge summaries
• Monitor staff performance through supervision, feedback, coaching, and evaluations
• Ensure safety and cleanliness of residential and programming areas
• Oversee documentation of mandated activities including groups, interventions, shift logs, incident reports, medication administration, and treatment meetings
• Assist and model clinical service delivery
• Coordinate admissions and discharges in consultation with the clinical team
• Maintain recreational calendars and monthly staffing schedules
• Ensure adequate stocking of food, medical supplies, and equipment
• Other duties as assigned