Direct Bill Accounting Representative

Ssswny; Village of Williamsville (NY); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Short- and long-term disability

Supplemental benefits and insurance

401(k) with up to 6% company match

Pension plan

Generous paid time off (PTO)

Profit sharing and more!

Job summary

Ssswny in New York is seeking a Direct Bill Accounting Representative to join the Accounting Department. You will process premium payments, handle reinstatements, refunds and cancellations, and provide customer service to agents and policyholders regarding billing.

The ideal candidate has accounts receivable experience, strong attention to detail, and can maintain accuracy while handling daily accounting transactions in a team-oriented environment.

Qualifications

• Ideal candidate has accounts receivable experience and strong attention to detail.
• Ability to maintain accuracy while managing daily accounting transactions.
• Works effectively in a professional, team-oriented environment.

Responsibilities

• Provide daily service to insurance agents and policyholders on billing and accounting inquiries.
• Process premium payments; open mail, post payments, scan documents, reconcile transactions.
• Identify and troubleshoot payment scanning and reconciliation errors.
• Process policy reinstatements, refunds, cancellations, and nonpayment cancellations.
• Escalate complex issues to the Direct Bill Representative II or Accounting Manager.
• Complete special projects and other assignments from the Accounting Manager.
• Coordinate with team members to support daily department operations.

Skills

Accounts receivable experience

Attention to detail

Team-oriented

Job description

Normal 0 false false false false EN-US X-NONE X-NONE st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;}

Direct Bill Accounting Representative

Industry: Insurance

Department: Accounting

Schedule: Full-Time, Monday–Friday

Salary: $39,520–$47,840 annually

Work Environment: On-site, office setting

Position Overview

Our client, an established insurance company, is seeking a detail-oriented Direct Bill Accounting Representative to join its Accounting Department. This position is responsible for processing premium payments, handling policy reinstatements, refunds and cancellations, and providing customer service to insurance agents and policyholders regarding billing and accounting inquiries.The ideal candidate has accounts receivable experience, strong attention to detail, and the ability to maintain accuracy while managing daily accounting transactions in a professional, team-oriented environment.

Key Responsibilities

• Provide daily customer service to insurance agents and policyholders regarding direct billing and general accounting inquiries.
• Process premium payments accurately and efficiently, including opening mail, posting payments, scanning documents, and reconciling transactions.
• Identify and troubleshoot payment scanning and reconciliation errors.
• Process policy reinstatements, refunds, cancellations, and nonpayment cancellations on a rotational basis.
• Escalate complex issues to the Direct Bill Representative II or Accounting Manager as needed.
• Complete special projects and additional assignments as directed by the Accounting Manager.
• Communicate and coordinate effectively with team members to support daily department operations.

Schedule & Work Environment

Full-time schedule of approximately 38.75–40 hours per week. Department business hours are 8:15 a.m.–4:30 p.m., Monday through Friday. Daily work schedule includes an unpaid lunch break. Flex-time may be available in accordance with company policy. Overtime may occasionally be required based on department workload. Work is performed in a professional office environment.

Benefits

• Health, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• Supplemental benefits and insurance options
• 401(k) with up to a 6% company match
• Pension plan
• Generous paid time off (PTO)
• Profit sharing and more!