Dir, MAPS (Market Access Patient Services)/Medical Data Partnerships Lead

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Remote; USD 186,000 - 345,000; Full time

Job summary

Novartis Pharmaceuticals Corporation is seeking a Director to lead data partnerships across the DIPP team, focusing on market access and patient services. The role involves managing external data partnerships, ensuring governance, and aligning data strategies with US Commercial priorities.

Travel up to 20% may be required. You will collaborate with Medical, Market Access, and Data teams to optimize data assets, drive AI-enabled initiatives, and monitor performance and spend while maintaining

Qualifications

• Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field.
• 8+ years in pharma/healthcare data partnerships and data management.
• Proven ability to forge strategic external data collaborations.
• Familiarity with data privacy, security, and regulatory requirements.
• Excellent leadership and stakeholder management skills.
• Ability to drive change in a complex environment.

Responsibilities

• Oversee external data partnerships and related platforms.
• Develop and execute data partnership strategy aligned with US commercial needs.
• Collaborate with Medical, Market Access, and Patient Services stakeholders.
• Establish data quality SLAs and governance with partners.
• Monitor spend and assess partnership performance.
• Identify new data offerings and AI-enabled opportunities.

Skills

Data partnerships

Stakeholder management

Regulatory awareness

Data governance

Data quality

AI-enabled data

Vendor relations

Strategic thinking

Cross-functional

Communication

Leadership

Risk assessment

Education

Bachelor's or Master's degree in Information Management, Computer Science, Business Administration

Job description

Job Description Summary

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel.

The Data Innovation, Partnerships and Products (DIPP) team sits within the Data Products and Foundations pillar of SPT and is focused on enabling trusted, scalable data access and partnerships that support improved decision-making across Novartis. The Director, Market Access, Patient Services and Medical Data Partnerships will play a critical role in establishing and managing strategic data partnerships that support the US Commercial organization and broader SPT priorities. This position will be responsible for overseeing Novartis’s existing strategic data partnerships within DIPP to ensure compliance and quality are maintained and that Novartis teams have the appropriate systems, processes, and data access to meet business needs. As the Director, Market Access, Patient Services and Medical Data Partnerships, this role will focus on managing external data partnerships, monitoring spend, and ensuring that partnerships meet data needs, established data standards, governance expectations, and regulatory requirements. The role will collaborate with cross-functional teams to assess partnership effectiveness, track partnership performance and spend, enforce data stewardship practices, and ensure data assets are leveraged effectively across the organization. The role will also help identify new and innovative data offerings and evaluate where AI can be responsibly integrated into partnership models, data workflows, and commercial use cases to improve speed, insight generation, and enterprise value.

Key Responsibilities

• Oversee the performance and outcomes of external data partnerships, including third-party platforms, vendors, and technology solutions
• Develop and execute the organization’s data partnership strategy, including the identification of the organization’s critical data needs
• Partner with Medical, Market Access, and Patient Services stakeholders to identify, evaluate, and manage external data partnerships that strengthen medical insights, real-world evidence, access, patient services, field medical execution, and outcomes-oriented decision-making
• Work collaboratively to ensure data is addressing use cases
• Identify and evaluate innovative data offerings in collaboration with the Innovative Data Offerings team, emerging data sources, and opportunities to integrate AI-enabled capabilities that enhance customer engagement, marketing effectiveness, decision-making, and scalable business impact
• Establish data quality SLAs and metrics with external data partners to ensure high quality data remains available for Novartis teams
• Working with Data Monitoring and Standards, monitor and enforce data quality, security, and compliance standards for all external data sources, platforms, and vendors, ensuring adherence to regulatory requirements and internal policies for data management
• Work collaboratively with data vendors and cross-functional teams to address data quality issues and communicate any corresponding changes
• Facilitate acquisition of data from requirements gathering through integration into Novartis’s platforms and systems
• Establish oversight mechanisms for external data partnerships, ensuring compliance with data standards, data-sharing agreements, and internal policies for data management
• Support the implementation of data stewardship practices across platforms, vendors, and technology solutions, to verify data is properly managed and governed throughout the partnership, providing performance metrics and governance reports to senior leadership
• Coordinate training and awareness initiatives with internal teams around best practices to promote effective and compliant data usage
• Continuously evaluate existing partnerships and technology solutions to ensure standards across the broader set of DIPP data partnerships are maintained

Essential Requirements

• Education: Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field
• Minimum 8+ years of experience in pharmaceutical, healthcare or pharmaceutical focused data vendor establishing and managing data partnerships, with a strong focus on data management and translating data to support use cases.
• Expert understanding of data partnership principles, frameworks, and best practices, with a proven ability to forge strategic collaborations with external data providers and vendors
• Preferred experience working for a data vendor or partnering extensively with data vendors, functional teams, or therapeutic area teams to define, evaluate, integrate, and operationalize data assets
• Familiarity with regulatory requirements and industry standards related to data privacy and security
• Excellent leadership, communication, and stakeholder management skills
• Ability to influence and drive change in a complex organizational environment
• Strong analytical and problem-solving skills, with the ability to assess and manage risks associated with external data partnerships, ensuring the integrity, security, and quality of shared data

Compensation Summary

The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Salary Range

Salary Range $185,500.00 - $344,500.00

Skills Desired

• Brand Analysis
• Brand Awareness
• Commercial Excellence
• Cross-Functional Collaboration
• Customer Engagement
• Customer Insights
• Digital Marketing
• Influencing Skills
• Inspirational Leadership
• Media Campaigns
• People Management
• Product Marketing
• Product Roadmap
• Return on Investment (ROI)
• Stakeholder Engagement
• Stakeholder Management
• Thought Leadership
• Trend Analysis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [e-mail] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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