Dir. Informatics, PFS-Patient Accounting

Umcelpaso; El Paso, Northern (TX, KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Umcelpaso seeks a Director of PFS Informatics to lead patient billing and collections system strategy aligning with financial goals. Responsible for planning, implementing, and evaluating system applications while ensuring HIPAA compliance, regulatory billing requirements, and cost-effective integration.

The role supervises system analysts, guides staff, manages complex implementations, and fosters stakeholder relationships across hospital affiliates to drive process improvements and change

Qualifications

• Five years of experience involving clinical and patient financial billing and collections systems within a healthcare setting required.
• Extensive experience in implementation and system support required; prior programming experience preferred.
• Five years management experience required.

Responsibilities

• Plan and direct patient billing and collection system strategy to support financial goals.
• Oversee development, implementation, and evaluation of system applications in compliance with regulatory requirements.
• Supervise system analysts and lead staff in addressing technical challenges and driving process improvements.
• Foster relationships with stakeholders and ensure HIPAA compliance and change control policies.

Skills

Leadership

Strategic planning

Stakeholder management

HIPAA compliance awareness

Analytical skills

Change management

Education

Bachelor’s degree in Information Systems or related field

Master’s degree preferred

Job description

The Director of PFS Informatics is responsible for planning and executing the direction of patient billing and collection systems to support the organization’s financial goals. Oversee the development, implementation, and evaluation of system applications, ensuring compliance with regulatory billing requirements and managing system updates. Directs the quality, timeliness, and cost-effectiveness of system integration and supervises system analysts. Lead long-term initiatives, manage complex implementations, and guide staff in addressing technical challenges and driving process improvements. Fosters relationships with stakeholders, ensures HIPAA compliance, and develops policies for system operations and change control.

Work Experience:

Five years of experience involving clinical and patient financial billing and collections systems within a healthcare setting required. Extensive experience in implementation and system support required; prior programming experience preferred.

Five years management experience required.

License/Registration/Certification:

N one

Education and Training:

Bachelor’sdegree in Information Systems or related field required. Master’s degree preferred.

Skills:

• Effective written and oral communications skills for establishing and maintaining effective working relationships with all levels of hospital personnel and its affiliates.
• Broad understanding of newer information technologies related to healthcare computing and operational processes.
• Strong leadership, planning, and organizational skills.
• Strong technical skills and a complete familiarity with current information systems management concepts and terminology are required.
• Proficient in creative problem solving and strong analytical skills with the ability to translate user requirements into functional technical specifications. A strong emphasis on process orientation is required.
• Strong technical skills in a wide variety of hardware, software, and operating systems.
• Ability to handle stressful situations and multiple tasks in a support and management role. Must have experience as a team leader in a project and resource management role.
• Ability to work in a consultative manner.
• Must be self-motivated, analytical, a good troubleshooter, and goal oriented.
• Ability to coach and develop Associates, maximizing performance based on mutual agreement of measurable performance objectives and methods for tracking performance.