Dir Human Resources

ICEE; La Vergne (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

ICEE is seeking a Senior Human Resources Director to lead the HR department, shaping policy, talent strategy, and staff development. You will partner with senior leadership on compensation, performance, and compliance while mentoring the HR team and driving employee engagement across the organization.

You will collaborate with Legal to manage risk, implement programs to improve the employee experience, and ensure regulatory compliance, training, and onboarding are standardized.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• Minimum 10 years’ experience in Human Resources.
• Minimum 5 to 7 years HR management experience.
• Strong knowledge of hiring processes.
• Familiarity with HR systems (UltiPro preferred).
• Knowledge of LinkedIn and professional networks.
• Customer-focused with high professionalism and discretion.

Responsibilities

• Lead, develop, and coordinate HR policies, activities, and staff.
• Partner with senior leadership on HR strategies, compensation, performance, and policy compliance.
• Provide leadership, coaching, and recognition for HR team members.
• Drive employee engagement, reduce turnover, and support community involvement.
• Collaborate with HR and Benefits partners to align best practices.
• Manage terminations, mitigate risk with Legal guidance.
• Implement programs to improve the overall employee experience.
• Ensure compliance with employment laws and update policies as needed.
• Train leaders on performance evaluations, promotions, discipline, and HR issues.
• Develop job descriptions and bonus plans, review and revise as appropriate.
• Communicate Benefits Enrollment, Performance Reviews, and stock plan windows clearly.
• Oversee LinkedIn Learning for leadership development.
• Support organizational effectiveness and culture through leadership development.
• Ensure smooth onboarding and standardized department training.
• Perform other duties as assigned by VP of HR.

Education

Bachelor’s Degree in Human Resources, Business Administration, or related discipline

10+ years HR experience

5–7 years HR management experience

Strong knowledge of hiring processes

HR systems knowledge (UltiPro preferred)

LinkedIn knowledge / professional social platforms

Customer-focused attitude, high professionalism and discretion

Job description

POSITION SUMMARY:

Under the supervision of the VP of Human Resources, the Human Resources Director leads, develops, and coordinates the policies, activities, and staff of the Human Resources department, ensuring legal compliance and implementation of the Company’s mission and talent strategy.

ESSENTIAL FUNCTION:

• Maintains knowledge of trends, best practices, and regulatory changes in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper leadership.
• Acts as strategic partner to senior leadership on HR strategies/initiatives, compensation, performance management, Team Member relations, policy compliance, training, etc.
• Provides direct leadership and coaching/mentoring to the HR Team including the HR Generalist, HR Specialist, and Benefits Specialist. Measures performance effectiveness of the team and provides recognition and timely feedback.
• Champions team member engagement and recognition to attract, retain, and reduce organizational turnover.
• Leads and facilitates team community involvement and volunteer activities within the community.
• Collaborates closely and routinely with HR and Benefits partners at J&J Snack Foods to ensure alignment and the sharing of ideas/best practices.
• Manages all involuntary terminations and as appropriate, works with Legal and the VP of HR to properly mitigate risk to the Company.
• Project manages and implements strategies/programs needed to improve and streamline the overall team member experience.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Partners with Legal to reduce legal risk and ensure regulatory and Code of Conduct compliance.
• Trains, coaches, and supports leaders to navigate performance evaluations, training, promotions, discipline, terminations, and other HR issues.
• Collaborates with leadership to develop write, and update job descriptions and bonus plans across the Company. Routinely reviews and revisions job descriptions and bonus plans, as appropriate.
• Ensures HR processes including Benefits Enrollment, Performance Reviews, Goal Setting, and Stock Purchase Plan enrollment windows are proactively and clearly communicated to all team members through a variety of channels.
• Oversees and monitors the Company’s LinkedIn Learning training platform for leadership.
• Partners with company leadership to support the improvement of organizational effectiveness with a focus on leadership development, team member development, recognition, and culture.
• Ensures the successful on-boarding experience for new team members and ensures department level training is standardized and effective.
• Performs other job duties as assigned by the Vice President.

COMPETENCIES:

To perform this job successfully, the Human Resources Director must be self-motivated, detail oriented and able stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent communication skills, both verbal and written.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to adapt readily to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with or the ability to quickly learn the organization's HRIS system.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to act in a discrete manner in dealing with confidential records and sensitive information.
• Ability to manage multitask with changing priorities while meeting heavy deadlines.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Human Resources, Business Administration, or related discipline preferred.
• Minimum 10 years’ experience in Human Resources.
• Minimum 5 to 7 year’s HR management experience required.
• Strong knowledge of hiring processes.
• Sound judgment and problem-solving skills.
• Knowledge of job posting sites and professional social media platforms such as LinkedIn.
• Familiarity with HR systems (UltiPro preferred).
• Customer-focused attitude, with high level of professionalism and discretion.

TRAVEL REQUIREMENTS:

Travel will be intermittently required in this role. The amount of travel will depend on seasonality and opportunities that are being worked at any particular time. Incumbent should expect up to 10% travel each year.

#LI-BM1

Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ICEE’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.