DIR - BUSINESS DEVELOPMENT

Universal Hospital Services Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Universal Health Services’ Austin Oaks Hospital is seeking a Director of Business Development to oversee Sales, Marketing, and Customer Service within its Marketing Department. The role drives utilization of the continuum of care through strategic marketing, branding, and collaboration with internal teams and CEO alignment.

The position requires building relationships with referral sources, managing a book of business, and guiding account strategy, staffing, and growth initiatives in a

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or related field required.
• Master’s degree preferred.
• Minimum of 3 years’ experience in business development for hospitals, physicians or other medical services.
• Valid Driver's License required.

Responsibilities

• Oversee development and growth of profitable new business opportunities and marketing strategies.
• Liaise between the facility and payer entities per corporate expectations.
• Build a personal book of business with referral sources and maintain face-to-face relationships weekly.
• Strategically analyze target markets and assign accounts to managers to optimize referrals.
• Hire, on-boarding, and promotions for all staff within the team.

Skills

Leadership

Effective Communication

Sales & Marketing

Referral Development

Payor Mix

Service Line Development

Excel

Strategic Planning

Behavioral Health

Education

Bachelor's Degree in Marketing/Business Admin

Master's Degree preferred

Job description

Responsibilities

About Austin Oaks Hospital

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. We are proud to be your community partner in mental health.

The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

More than anything else, our treatment relies on exceptional mental health services and dependable clinical staff.

Austin Oaks Hospital provides inpatient and outpatientpsychiatric servicesto stabilize symptoms of depression, anxiety and other behavioral health disorders.

Website: www.austinoakshospital.com

POSITION SUMMARY

The Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Marketing Department. The Director of Business Development is responsible for achieving the desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods. As a member of the facility management team, the Director of Business Development is actively involved in discussions related to a wide variety of facility issues including, but not limited to, strategic planning, potential growth opportunities, future projects, changing in programing/protocols, recruitment, and retention. The Director of Business Development is responsible for the facility’s strategic marketing plan, enhancing the facility’s brand/image, management of all sales and business development activities and maintaining an active and productive working relationship with internal departments and communicates issues or potential problems pro-actively, especially with CEO and Director of Admissions/Intake.

ESSENTIAL JOB FUNCTIONS

• Oversee the development and growth of profitable new business opportunities. Develop and implement marketing strategies to assist the facility in meeting business objectives.
• Serves as the liaison, under the direction of the CEO between the facility and payer entities and in a manner consistent with corporate expectations.
• Make contacts with referral sources and establishes appropriate professional relationships with potential and current referral sources. The Director of Business Development is expected to maintain a personal “book of business” and make face-to-face field-based contacts weekly, exclusive of field coaching ride-a-longs.
• Strategically analyzes and designates target markets for account managers and territory/account assignments, considering the strengths and weaknesses of each account manager. Ensure that expertise and personal style of team members are insightfully matched to prospective referral sources.
• Maintains a general working knowledge of the target markets utilized for referrals, as well as comprehensive knowledge of the status of specific target markets.
• Responsible for hiring, on-boarding, and promotions for all staff within the team.

KEY SKILLS AND COMPETENCIES

• Proven Leader & Effective Communicator
• Energy Urgency, & Creativity
• Experience in Sales, Digital, Social & Media Marketing
• Experience in Outpatient & Inpatient Referral Development
• Experience in Referral Payor Mix Improvement
• Experience in Service Line & Program Development
• Proficient in Excel
• Strategic Planning
• Behvaioral Health knowledge & experience preferred

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500® corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™; and in 2025, ranked #271 on the Fortune 500®; and was #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute care facilities, 346 inpatient behavioral health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information visit www.uhs.com.

Qualifications

Education: Bachelor’s Degree in Marketing, Business Administration, or related field is required; Master’s Degree preferred. Experience may be evaluated on a case-by-case basis in lieu of a degree.

Experience: Minimum of 3 years’ experience in business development for hospitals, physicians or other medical services. Previous work in behavioral health preferred.

Additional Requirements: Must have a valid Driver's License

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.