DIR - ASSESSMENT/REFERRAL BH

Universal Health Services; Champaign (IL); On-site; USD 95,000 - 120,000; Full time

Job summary

The Pavilion Behavioral Health System, located in Champaign, Illinois, seeks a Director of Intake and Assessment to lead admissions and ensure quality in patient intake. The role includes implementing procedures, supervising staff, maintaining documentation, and ensuring continuous service improvement across shifts.

Qualifications include RN or a Master's in social work/psychology, plus two years of supervisory experience in admissions.

Qualifications

• Requires a registered nurse or a Masters level degree in social work, psychology, or related field.
• Two years practical experience, preferably in the psychiatric/mental health field.
• Two years supervisory experience in an admissions setting or office management.
• Must have an understanding of DSM V and the application to psychiatric and/or chemical dependence service.

Responsibilities

• Perform personnel management duties including screening and selection of assessment and referral staff, providing department orientation and training, completing performance evaluations and giving feedback to Human Resources office.
• Maintain Intake Call, assessment and administrative documentation associated with services.
• Manage FTE standards and department budget.
• Develop and implement policies and procedures for assessments and referrals, ensuring the overall quality of services provided.
• Member of the Management Team and other committees as assigned.
• Annually review policies for your department to ensure compliance with regulatory agencies and hospital practice.
• Annually review and maintain updated job descriptions, performance evaluations, orientation checklists and competencies.
• Ensure departmental safe work practices.
• Ensure on-call schedules for 24/7 assessment coverage.
• In the event that admission to The Pavilion programs is not appropriate, will assist in arranging referral for treatment in an alternative facility or outpatient services.
• Completes daily customer follow-up calls as assigned.
• Provide appropriate statistical analysis on a monthly basis.
• In cooperation with Business Development Director and Business Development Representatives, provides necessary referral feedback and participates in referral source meetings and improves referral source satisfaction.
• Compile paperwork for all contacts so that appropriate records are maintained and available.
• Responds to a support code in a therapeutically appropriate manner as prescribed in the annual TCI Training Inservice.
• Performs all additional responsibilities as deemed necessary by the CEO.
• Regularly holds staff meetings.
• Assist in the completion of the PPR process for the facility.
• Ensure releases are completed on all admissions.
• Improve patient satisfaction scores for assessment.
• Assists in the completion of the PPR process.

Skills

Supervisory experience

Admissions expertise

DSM V knowledge

Education

Registered nurse

Master's degree in social work or psychology

Job description

Responsibilities

The Pavilion Behavioral Health System is seeking a talented and dynamic Director of Intake and Assessment to join our team of dedicated healthcare professionals!

The Pavilion Behavioral Health System has been the leading provider of behavioral health and addictions treatment for families in Illinois since 1989. Located in Champaign, Illinois, we provide a secure, nurturing environment where children, adolescents, adults and senior adults can find hope and healing from emotional psychiatric and addictive diseases.

Our dedicated and compassionate staff provide therapeutic programming options that include individual, group and family therapy. We also offer activity and recreational therapy, psychoeducational groups and medical intervention services.

We are proud to be recognized by The Joint Commission as a Top Performer on Key Quality Measures, showing that we have demonstrated compliance to the most stringent standards of performance.

www.pavilionhospital.com

POSITION SUMMARY The

Director of Admissions/Intake is responsible for implementing and evaluating the facilities admission procedures.

Key Accountabilities & Duties:

1. Perform personnel management duties including screening and selection of assessment and referral staff, providing department orientation and training, completing performance evaluations and giving feedback to Human Resources office.
2. Maintain Intake Call, assessment and administrative documentation associated with services.
3. Manage FTE standards and department budget.
4. Develop and implement policies and procedures for assessments and referrals, ensuring the overall quality of services provided.
5. Member of the Management Team and other committees as assigned.
6. Annually review policies for your department to ensure compliance with regulatory agencies and hospital practice.
7. Annually review and maintain updated job descriptions, performance evaluations, orientation checklists and competencies.
8. Ensure departmental safe work practices.
9. Ensure on-call schedules for 24/7 assessment coverage.
10. In the event that admission to The Pavilion programs is not appropriate, will assist in arranging referral for treatment in an alternative facility or outpatient services.
11. Completes daily customer follow-up calls as assigned.
12. Provide appropriate statistical analysis on a monthly basis.
13. In cooperation with Business Development Director and Business Development Representatives, provides necessary referral feedback and participates in referral source meetings and improves referral source satisfaction.
14. Compile paperwork for all contacts so that appropriate records are maintained and available.
15. Responds to a support code in a therapeutically appropriate manner as prescribed in the annual TCI Training Inservice.
16. Performs all additional responsibilities as deemed necessary by the CEO.
17. Regularly holds staff meetings.
18. Assist in the completion of the PPR process for the facility.
19. Ensure releases are completed on all admissions.
20. Improve patient satisfaction scores for assessment.
21. Assists in the completion of the PPR process.

Qualifications

EDUCATION and/or EXPERIENCE:

• Requires a registered nurse or a Masters level degree in social work, psychology, or related field.
• Two years practical experience, preferably in the psychiatric/mental health field.
• Two years supervisory experience in an admissions setting or office management.
• Must have an understanding of DSM V and the application to psychiatric and/or chemical dependence service.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.